Sr. Manager
HDFC Bank
Total years of experience :8 years, 1 Months
• Managing the Credit Team in processing of credit card applications and to build a quality portfolio.
• Managing Cost and TAT Management as per agreed deliverables.
• Handling internal ISO audits for various credit card departments.
• Managing growing teams, developing internal methodologies and continuously refining training
modules and ongoing process improvement.
• Analyse the portfolio on an ongoing basis to predict / identify the early warning signals.
• To travel to locations across Maharashtra to track and present market feedback.
• Decisioning applications as per credit policy with necessary deviation approvals within prescribed turnarounds.
• Handling verification agencies & CPA management and their Payout on time.
• Compliance of Internal & PAR audit, Portfolio quality management - Control over 30+/90+ Dlq Ratio.MIS Analysis & Interaction with business teams for betterment of business numbers/ portfolio quality.
Achievements
Received ISO Certification from Bureau Veritas and assisted the bank in acquiring ISO 9001 :2008 certification in quality standard implementation.
Received gold star award in recognition of significant contribution to the organization for the year 2011.
Received Certificate of Achievement in recognition of significant contribution in 2010-11 towards achievement of lowest ever application processing turnaround time.
Received Certificate of appreciation in recognition of significant contribution to the organization Nov 2007.