Nilanjan Sen, Head Operations

Nilanjan Sen

Head Operations

AG Facilities Solutions LLC

Location
United Arab Emirates
Education
Bachelor's degree, Electrical Engineering
Experience
30 years, 0 Months

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Work Experience

Total years of experience :30 years, 0 Months

Head Operations at AG Facilities Solutions LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since August 2009

Head TFM (Abu Dhabi) - AG Facilities Solutions LLC | EMCO
(a part of the AGI Group of companies)
from June 2014 - Present (In AGFS from August 2017)
(Reporting to Chief Operating Officer)

In this role, I lead the Abu Dhabi operations of the AG Facilities Solutions LLC (earlier ETA ASCON Group). We provide TFM, maintenance, cleaning and refurbishment Services to clients in O&G Sector, Private, Government and Property Developers.

Our major Clients are Royal Airports, Abu Dhabi Sea Ports, various Government Properties, Palaces, private property (high-rise buildings, villas, top-end mixed use property and sports stadium) and ADNOC facilities.

The Services we deliver are O&M of HVAC, Electrical, Plumbing, Civil systems, Housekeeping, Office Support, Landscaping, Pest Control, Waste management and small refurbishment works.

My responsibility includes overall P & L of the operations, business development, HR & administration and procurement:

• Establishing relationship with new clients and increase of business volume with existing ones
• Strategic planning, budgeting, resource planning and allocations based on management guidelines and targets
• Oversee all Hard and Soft Service delivery Contracts and ensure compliance with SLA’s and initiate and implement corrective actions for defaults
• Establish, manage and review subcontracts
• To monitor and achieve P & L targets and to monitor, identify and initiate corrective actions in case of variances and manage cash flow
• To ensure compliance with all internal processes and all statutory and legal requirements
• MIS reports with recommendations and suggestions on operational issues, procedures and other factors
• Employee recruitment, motivation and performance evaluation
• Procurement approvals and governance
• Administration - Office, Camps, Transport
• Ensure ethical standards and integrity

My areas of significant strengths are Client relationship, strategic planning, transferring broad goals into achievable incremental processes, leading the team into a culture of Service Mind Set, budgeting and financial planning, system driven processes, team development, mentoring for the development of future leadership and evaluation of achieved deliverables.

Technical Manager
  • June 1999 to January 2009

Reporting to the Managing Director)

at IOL
  • January 1988 to January 1991
Maintenance Engineer at Hindustan Cables Limited
  • India
  • June 1985 to June 1988

Reported to Maintenance Manager.
Key areas were commissioning and maintenance of PIJF telephone cable manufacturing machinery - wire drawing, insulating, twisting and jelly filling lines. Also, was involved in commissioning and maintenance of 33kV/433V 4MVA substation.

Education

Bachelor's degree, Electrical Engineering
  • at Regional Engineering College, Durgapur
  • January 1985

Specialties & Skills

Leadership Capabilities
Negotiation
Maintenance Management
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
GOVERNMENT
GRAPHIC DESIGN
HUMAN RESOURCES
INVENTORY MANAGEMENT
MACROMEDIA DIRECTOR
MICROSOFT WORKS
PERSONNEL