Regional HR Manager
MSA Capital (Al Mulla) & JV with Breitling ME LLC
Total years of experience :19 years, 1 Months
. Established Human Resources Department,
. Leading & mentoring 15 HR team members (UAE, KSA, Jordan & Switzerland),
. Collaborating with the leadership team to understand and execute the organization’s human resource and talent strategy, particularly concerning current and future talent needs, recruiting, retention, and succession planning,
. Grading Structure and building a total Reward System,
. Designed Organizational Structure Chart,
. Established Onboarding and Recruiting Procedures,
. Designed Workplace Policies & Procedures aligned with the latest UAE Labor Law rules,
. Compensation and Benefits,
. Maintained Employee Relationships & Conflicts management,
. Monthly Auditing, HR Reports,
. Annual HR Operations Action Plan,
. Improved the Visa Processing aligned with the new UAE labor law,
. Trained the management about the new regulations for employment procedures as per the New UAE Labor Law 2021-2022.
. Provided full support to the Executive Management in building up the HR Department introducing all departments in regard to the HR functions & services which was implemented in the company,
. Supervised & trained my HR team with all Visa, Legal & HR operational matters, and proudly supported my team to provide a high quality HR services to all the departments,
. Job Analysis, Job Descriptions & Job Evaluation: Collected and analyzed information; prepared reports, summarized data and trends, provided recommendation for courses of action.
. Developed Organization Structure Chart & Authority Matrix,
. Established a new HR & attendance system in coordination with IT team,
Did Weekly, Monthly & Yearly reports of all the HR transitions, Audit, budgets turnover reports and payroll reports,
. Monthly Cost & Budgets reports to Finance Department,
. Contracts Management (MOHRE & Internally),
. Deeply involved and minimized the employee legal complaints against the company.
. Collaborating with third party providers as needed,
. HR Consultation, Advisory Services, and HR Support: Responded to complex queries from managers and employees. Meetings with management to discuss possible action steps to resolve associate relations issues if required,
. Weekly, Monthly & Annual Reports: Concerning Recruitment, Employee relations, Contracts and general matters assigned.
. Applications Forms: Created and developed company application forms such as job requisitions, Internship requests, checklists, reports.
. Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
MK Group (Landscape, Engineering, Restaurants Hospitality, Logistics and Trading)
• Oversee and lead the HR team with Visa, Legal & HR operational matters,
• Leading HR Team of Five (5) members & guiding them through their HR daily operations tasks,
Establish and maintains relationships with the key decision- makers within the assigned business.
• Advising senior managers on the legal risks of any HR decisions,
• Reviewing HR audit reports, Annual & Monthly reports,
• Execute HR programs/initiatives and ensure compliance eg: performance appraisal, SLAs & bonuses, employee surveys, etc.
• Work with the assigned department on employee progression activities, eg. promotion requests, salary reviews, transfer, etc.
• Advise department management on general employee relations matters and facilitate problem-solving.
• Partner with Talent Management Team to identify and manage talents,
• Ensure end-to-end talent acquisition process for new hires which includes sourcing, interviews, selection, onboarding including all the steps like processing of visa, medical clearance, Emirates Id, Labour card, etc,
• Prepare HR documents eg offer letters, transfer/termination letters, etc,
• Provide HR advisory, consultation and guidance to employees and the department management,
• Review compensation proposals & benefits,
• Support manpower planning and headcount budget process,
• Serve as the main point of contact for the recruiting side of the organization and assist employees with HR and team support,
• Integrate and partner with HR colleagues in the Learning & Development, Compensation, HRIS, and HR Programs teams to implement solutions,
• Manage the overall Performance Summary Cycle process from A to Z,
• Organising workflow so that the HR Operation runs at maximum efficiency,
• Managing payroll inputs including attendance, WPS registrations, making sure that employees are paid the correct amount and on time,
• Ensuring that all HR staff handle employee personal data in a professional and confidential manner.
• Bridge management and employee relations by addressing demands, grievances or other issues,
• Responsible to develop, update, & implement the organization’s policies and procedures governed by Labour Law for UAE,
• Partner with the leaders on organizational initiatives that ensure alignment between management and employees,
• Formulate and conduct employee orientation programs,
• Handling end to employee life cycle and documentation required at each phase of the cycle,
• Handle employee grievances & manage & resolve complex employee relations in coherence with Group Entity.
• Identification of Training Needs and eventually develop Career Actions Plans.
• Prepare and submit the annual HR budget. Ensure that the employee numbers and costs are within the budget.
• Stay up to date of HR processes and procedures.
• Improve professional and technical knowledge by attending workshops; reviewing HR related newsletters; establishing personal/professional networks.
HRBP for Gulf Commercial Group which is under Ghobash Group umbrella
• Partnering with department heads to align HR strategy to their business strategy.
• Providing day-to-day coaching to Manager on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation.
• Providing consultation and full evaluation in regard to any promotion & increment related matters.
• Conducting ongoing orientation programs for all new joiners
• Actively participating in annual budget planning/labor forecasting process with business partners.
• Performing talent acquisition, prescreening candidate applications and resumes for required skills; experience and knowledge to fit position requirements.
• Making referrals to hiring manager and ensures efficient turn-around activity.
• Actively participates in recruitment campaigns; job fairs; college relations programs and general networking to ensure robust candidate pipeline.
• Developed Training budgets based on the business unit needs and criteria, meeting with the training providers and analyze the course profiles to make sure it is aligned with our criteria.
• Developing full organization structure, monthly turnover report.
• Finalized the job descriptions for all the current and potential positions.
• Actively participating in the annual manpower planning and job evaluations in collaboration with HR Analyst.
• Continuously improving the quality and value of the HR service provided to the organisation.
• Advising the executive Management for the UAE Labor law matters and sorting issues or conflicts related to work environment.
• Developing the company org. chart and keep it up-to-date.
• Initiated the job evaluations based on the company current structure and developed Job Levels to all positions as per responsibilities, no. of reporting line, department structure and salaries.
• Coaching/advising managers in the implementation of recruitment and selection processes and legislative requirements, to facilitate shared responsibility for the recruitment of candidates and ensuring that HR matters are effectively dealt with
• Developing HR policies and procedures in collaboration with the legal team and meeting with the executive management for review and approval.
• Ensure that the company is fully compliant, up-to-date and all staff are aware of relevant policies and regulations
• Create and Co-ordinate with all Managers to ensure the accuracy of Job Descriptions
• Monitor staff turnover metrics and reasons for leaving and advice the Head
• Oversee levels of absence management and advice the Managers and Executive Management for the same.
• Have an overview of all performance management processes across the company for the Appraisal cycle, records of interviews, target achievements processes.
• HR Policies & Procedures and Employee Handbook: Structured and implemented policies in the areas of inductions, recruitment, leaves, disciplinary, compensation structures, benefits packages, incentives and new-employee orientation.
• Job Descriptions: Drafting & developing job description template, analyze by identify & collection information from concerned management and online research, create new JDs for new positions, updating JDs for existing positions including all the required components.
• HR Quarterly & Annual Audi Reports: In regard to Tracking Recruitment progress, Joiners and leavers, turnover reports, Contracts and assigned reports by the CEO.
• Attendance & Payroll Management: in collaboration with Payroll team and Finance.
• Employment Law (UAE Labor Law): Explaining governmental rules, regulations, and procedures to associates and the need for strict compliance with UAE Labor Law.
• Applications Forms: Drafting and Developing company application forms such as job requisitions, leaves, warning, exit interview form, Interview assessment form, etc.
• Recruitment & Onboarding (A to Z): Job requisition form, job posting, CV sourcing, prescreening (telephone), interviews questions & arrangements, recruitment reports, references check, employment onboarding process, new hire orientation,
• Employee Relations Matters: Assisted in sorting issues related to work environment, HR regulations and policies, promotions, performance reviews, payroll, requisitions, queries, guidance, disciplinary actions, terminations, resignation, grievance, leaves management, consultation, supporting employee relations practices necessary to establish a positive Employer- Employee relationship and promote a high level of employee determination.
• Employment Applications: Processing expats employment visas who are under Free Zone and coordinating with the PROs for the employment processes of the labors who are under ministry of labor.
• HR Team: Assisting my line manager in achieving the departmental objectives on a number of HR related projects, providing support and guidance to the HR assistants.
• Performance Management: Drafted and managed forms by establishing requirements and skills competencies criteria for Probation period review, mid-year and year end performance review.
• Administration: Created and maintained filing systems. Generated Human Resources data reports, maintained confidentiality of proprietary information plus, prepared and reviewed written documents accurately and completely.
- Supervise assessments Psychometric & Behavioral Observation to ensure proper delivery of all the Dubai Customs Projects,
- Assisting in designing different behavioral exercises to meet the job profile requirements,
- Ensure the Assessment Centre Methodology is established and finalized and aligning the Organizational Competency Framework,
- Conduct Assessment Workshops for Managers and Employees in relation to Performance Management System both in Arabic and English language,
- Worked on additional project such as: participate in team to review the Organizational Competency framework to ensure the right set of behavioral competencies are linked to job description along with correct career path,
- Prepare and examine full reports forms for documenting, reviewing and referring purpose,
- Analyzing training needs in conjunction with departmental managers,
- Working closely with the Recruitment and Training departments to know the assessment results and take actions in areas of improvement,
- Establish a proven process for recruiting right person for the right job at the right time,
- Perform general administration duties to support in Human Resource Administration,
- Make appointments/meetings with managers for assessment feedback discussions,
- Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures,
- Schedule assessments with the follow ups, to take necessary action,
- Update a monthly and quarterly report for reporting assessment activities,
- Share Knowledge between team members, to work together for carrying out enhanced assessment,
- Developing HR planning strategies with line managers, which consider immediate and long-term staff requirements in terms of numbers and skill levels,
Executive MBA in HR
Marketing
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