Project Manager
SURE International Technology
مجموع سنوات الخبرة :23 years, 10 أشهر
• Developing project scope, plans, goals, and budgets; identifying resources needed
• Developing schedules and methods for measuring results
• Planning and overseeing the preparation and dissemination of project communications.
• Monitoring progress and making sure costs, timescales and quality standards meet agreed targets
• Responsible for identifying, analyzing, measuring and managing project risks.
• Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
• Holding weekly internal and external meetings on progress.
• Single point of contact for all communications between the customer and the Company.
• Managing staff to ensure that all milestones are achieved within the agreed timeframes.
• Ensuring effective quality control processes are in place to monitor deliverables produced.
• Making sure there is a smooth changeover from the old IT system to the new one
• Keeping senior managers and clients up to date with progress
• Signing off and evaluating completed tasks.
• Requirements gathering
• Business analysis
• System analysis & design
• Ensuring excellent customer service delivery at all times.
• Overseeing the complete systems development life cycle from requirements capture employing, business analysis through to user acceptance.
• Analyzing data, numbers and information
• Identify problems and weaknesses and suggest areas of improvement on technical and business level.
• Managed the project team including internal and external resources.
• Resolved any problems and issues that arose.
• Attended meetings, writing reports and giving presentations to public security leaders
• Liaising with relevant government agencies as required.
• Evaluating, organizing and prioritizing work within the overall project schedule.
• Managing the day-to-day operational aspects of the project.
• Arranging and managing all project related meetings.
- Manage all aspects of the eCommerce business including, business planning, operations, content strategy and development, promotional campaigns and other online marketing, and web analytics
- Manage e-Services team 30+ employee (sections head, programmers, designers, operations supervisors, delivery team, cashiers, etc)
- Evaluate, prioritize, develop, manage, implement and test eCommerce initiatives
- Participate in the development and execution of strategic and tactical business plans with other members of the cross functional team supporting the eCommerce strategy
- Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns
- Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects
- Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability and penetration. Develops business plan and annual budget for e-commerce function.
- Identify new areas of eCommerce opportunity beyond current organizational thinking
• Project Manager of highly successful business news websites
• Building and managing New Media Team (full-time, part-time, freelance onsite and offshore)
• Lead life cycle management for existing products and services; identify and recommend product improvements
• Increased the impressions of arriyadiyah.com to 400%, arabnews.com to 200% and Sayidaty.net to 300% by restructuring and rebuilding the websites.
• Creation of 9orti.net, 9orti iPhone application (131K downloads) and 9orti Android application.
• Digital brand development, website UI, and interactive solutions
• Strategic development of CMS, video streaming, galleries, mobile websites, interactive newspapers
• Worked directly with publishers, directors, editors and other staff to assure all internal stakeholders expectations are met
• Participate in writing the product requirements; determine key deliverables, schedules and processes for execution.
• Monitor product performance along with user feedback, competitive information and market research for products to determine the right feature set.
• Ensuring high quality and timely deliverables, in line with the proposed strategy and targets, throughout the life of the project.
• Developed highly collaborative team environment
• Building and managing technical team (full-time, freelance onsite and offshore)
• Projects management.
• Ensuring high quality and timely deliverables, in line with the proposed strategy and targets, throughout the life of the project.
• Participate in writing the product requirements; determine key deliverables, schedules and processes for execution.
• Creates and executes development plans.
• Creation of tours.com.sa (Joint venture with National Vacation Marketing Group)
• Creation of aljawalgroups.com (Joint venture with STC)
• Creation of ISHAAR ODP application odp.ishaar.com.sa.
• Creation of AskMe Interactive SMS service isalni.com.
• Creates standards for design, development, deployments and support.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Helps team to clarify complex problems, identify and select appropriate tools and techniques to diagnose problems and develop solutions.
• Strategic planning
• Budget management
• Managing restructuring of NASEEJ web hosting datacenter (35+ Servers, Storage, databases, web, email, applications, connectivity, security, etc.)
• Building and managing technical and support team (onsite / offshore)
• Project management
• Managing e-Trading solution.
• Pre-sales consultant for e-Trading services.
• Managing New Gen project with Tadawul.
• Managing and maintaining the relationship with technology and business partners (Sun, Oracle, SBM, AWALNET, iNET, ITWorx, Advanced Operations Technology, Knowledge NET, Tadawul)
• Directing and managing the development and the deployment of AMWALI Web Application www.amwali.com (An eBusiness product that provides investors with real-time stock market data via the internet
• Directing and managing the development and the deployment of AMWALI100 (A desktop application that provides the investors and the traders with real-time stock market data, Chart, Analytical Tools, Historical Data)
• Managing e-Trading Infrastructure (Linux Redhat ES, Solaris, Windows server, Sun Sparc Servers, Sun Storage, Oracle Database 10g, Oracle Application Server, IBM WebSphere Application Server, Cisco Content Switch, Fortigate Firewall)
• Building and managing technical, content and customer support team.
• Projects managements
• Strategic planning and implementation
• Budget management.
• Managing the procurement for IT Department.
• Business development.
• Building and maintaining professional relationships with clients.
• Lead life cycle management for products development.
• Manage virtual ISP for Tasweeq net internet service (Tasweeq net and Alwan prepaid internet cards)
• Responsible for generating the scratch cards for the virtual ISP and for the shared cards with our partners (AWALNET, Saudi NET)
• Creation of SalamiSMS content portal for mobile salamisms.com
• Creation of ArslSMS bulk SMS service arslsms.net
• Creation of WowKey the online market for scratch cards wowkey.com
• Manage and maintain relationship with vendors, partners and clients.
• Manage hosting infrastructure.
- ASP Programming
- Perl and Php Scripting.
- Writing HTML Codes and Java Scripts
- Systems analysis and design
- Database design
- Shell Scripting.
- UNIX Administration (FreeBSD and LINUX RED HAT)
- Windows Administration (Window NT and 2000)
- Database Administration (MSSQL Server and MySQL)
- Web Administration (IIS and Apache)
- Mail Administration (Exchange Server, IMAIL, VOP Mail, Mail Site and MDaemon)
