Pearl Xavier

Working with Hamad Medical Corporation on behalf of Brightstar careers as Data Analyst in HR Department.
• Evaluate submissions to in order to ensure validity, applicability, efficiency, and accuracy of forms submitted
• Collect, process, and analyze data and interpret the results
• Decide where and how to gather the data, determine the type and size of the sample group, and develop the survey questionnaire or reporting form
• Answer staff queries via calls and emails and provide solution
• Respond to staff queries and resolve them in professional manner
• Analyze, interpret, and summarize the data using computer software
• Report results of statistical analyses, including information in the form of graphs, charts, and tables
• Provide support and problem resolution for different related applications
• Supervise personnel, which typically include recommendations for performance evaluation, training, work allocation, and problem resolution
• Develop and maintain accurate employee records both manually and electronically for licensing
• Manage administrative tasks related to employee credentialing and licensing
• Issue standard letters and correspondence
• Issue statistical reports as required by the HR Leader
• Performs other duties as requested

Jaidah Motors and Trading Co. - Finance Department
Jan 2012 - March 2014 - Indoor Collector / Administrator

Prepare letters, forms and reports for the department
• Handle hotel bookings for CFO office
• Provide administrative and secretarial support to staff and manager of the department
• Document controller for finance department
• Handle petty cash and invoices for the department
• Receive, respond and direct calls and emails for the department
• Handle department stationery and office supplies
• Maintain all reports, files and records for the department
• Schedule and maintain appointments and calendars
• Coordinate and facilitate and prepare minutes of the meeting
• Make travel arrangements for the team as per requirement
• Handle miscellaneous job related tasks as per requirement

Deutsche Bank - Nov 2007 until June 2010 - Process Executive
• Pre-matching all trades via call or email
• Matching delivery instructions and making amendments to match all the trade details.
• Liasing with Trader, Front office, Middle office, Sales team and Reconciliations to highlight discrepancies and to solve them.
• Making payments via SWIFT for net offs
• Complete knowledge of SWIFT. Funding the cash account.
• Complete knowledge of Euroclear Pair off s (for Deutsche Bank London and Frankfurt).
• Handling end to end responsibilities for trades booked by various traders and ensuring timely settlement of all trades for US, Euroclear, Singapore and Japanese bonds and shares taking into account the different time zones
• Acting Team Leader in Manager’s absence.
• Set up Procedures and Process manuals for the department
• Multi-tasking so as to handle and settle all trades on time

Handling daily outstanding payment report and cancelling expired hotel bookings.
Updating status of each booking after liaising with different service providers around the world.
Measuring customer satisfaction through a report prepared by analyzing the service provided by different services around the world.
Conducting research for rates offered by different services as against the rates offered by our client and providing solutions as to maximize our profits.
Conducting training for all processes for the whole team.
Cancelling hotel, car, transfer reservations which are unpaid over a certain period of time.
Canceling bookings which have been on time limit and payment is not made within the stipulated time.
Organising staff resources when heavy workloads are received.
Assisting the TL and QAL on weekly and monthly reports sent to the client.
Conducting Quality checks on few processes.
Allocating work in case of heavy work load.
Arranging resources in case overtime is required to be put in by the team.
Co-ordinating with the team to provide service to our clients as per their requirements.
Maintaining quality of the team as per SLA