COMMERCIAL SECRETARY
PREFABRICADOS MERCADAL S.L.U
Total years of experience :23 years, 4 Months
Managed all sales of construction materials, prepared all client quotes using predetermined guidelines on pricing and monitored after-sales support to ensure customer satisfaction on product quality, delivery, and installation. Designed and executed interior design project for restaurant restrooms. Evaluated customer relationships including problem resolution and educated customers on other products and services. Liaised with all clients, suppliers, third parties and area representatives.
Managed a complex ever-changing diary, travelled with Director when necessary and liaised at senior level with high profile individuals. Organized and coordinated all office functions, procedures, agenda, meetings and travel arrangements. Supervised 3 administrative assistants and delegated office duties and tasks. Controlled archive and monitored all transactions with institutions and public administrations, supplier invoices and construction certificates. Negotiated contracts and purchases with suppliers.
General administration support to the department, reviewed emails and telephone screening. Maintained and enhanced the working environment of the department. Responsible for "in-house" training for team of 15 representatives on technical procedures and company protocols.
Provided secretarial and administration support to Director and senior Managers. Organized all agendas, arranged external/ internal meetings, conferences, events, company incentives and travel arrangements. Coordinated all office functions and supervised two junior administrative assistants. Prepared all reports, minutes and presentations for board meetings. Elaborated annual office budgets and achieved a 15% reduction of costs on office expenditures. Responsible for all Spanish/Catalan - English translations.
Provided secretarial and administration support to the financial department and back-office composed of 60 financial professionals. Assisted with financial presentations, board meetings and monthly reports. Controlled archive of all hedge funds and private equity. Organized appointments, meetings and travel arrangements for Directors. Carried out research of annual fund ranking statistics. Responsible for Spanish/Catalan - English translations.
Personal Assistant to Director. Provided administration support to other departments. Managed all project preparation, documentation, and construction licences. Liaised with public authorities, banks, suppliers and clients. Controlled and oversaw all property rentals and accountability. Organized and coordinated all travel arrangements, meetings, personal issues and agendas. In charge of all Spanish/Catalan - English translations
Day-to-day management to ensure an efficient and profitable restaurant. Managed all HR issues and supervised all personnel. Reduced costs by 5% by identifying and eliminating excess ordering. Liaised with all suppliers, banks and third parties and controlled daily accounting. Ensured compliance with all health and hygiene standards.
Provided secretarial and administration support to Directors and responsible for all office functions, coordinated meetings, property viewings, company website, translations, archive, legal documents and drafting of purchase sale contracts. Carried out property viewings with potential purchasers.
Business Administration and Management Programme
Chartered Institute of Linguists (CIoL) Diploma in Translation
Business Administration and Management Programme
High-Performance Negotiator
Royal Society of Arts Secretarial Training
6 O-Levels A-C including English, Spanish and Maths