Radwa El Hadidi, Spa Manager

Radwa El Hadidi

Spa Manager

Reborn Spa and Salons Managed by Ramee Hotels and Resorts Group

Location
United Arab Emirates
Education
Bachelor's degree, Physical Education
Experience
0 years, 9 Months

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Work Experience

Total years of experience :0 years, 9 Months

Spa Manager at Reborn Spa and Salons Managed by Ramee Hotels and Resorts Group
  • United Arab Emirates - Dubai
  • October 2017 to February 2018

Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
Plan or direct spa services and programs.
Train staff in the use or sale of products, programs, or activities. Assess employee performance and suggest ways to improve work.
- Check spa equipment to ensure proper functioning.
- Inventory products and order new supplies.
- Monitor operations to ensure compliance with applicable health, safety, And hygiene standards.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating
financial statements.
- Sell products, services, or memberships.

salon manager at NStyle International (Dubai)
  • United Arab Emirates - Dubai
  • November 2014 to February 2015

- Focus on incremental revenue (Up-selling).
- Dealing and resolving all customer’s complaint.
- Ensure that store is operated with efficient service standard and hygiene compliance.
- Ensure the monthly target is achieved and the rationale behind.
- Managed all reports directly to Area Operational Manager.
- Managed a team of “Nails, fitness, beauty therapists, sports and leisure attendants.

Education

Bachelor's degree, Physical Education
  • at Bachelor of Faculty of Physical Education
  • May 2001

شعبة عامة , علوم رياضية , علوم إدارة , علم نفس رياضي , تخطيط و متابعة

Specialties & Skills

Marketing Solutions
Action Plans
Training Plans
Iam a health and wellness professional and a certified with ten years in the spa and salon industry. In my current role as Spa Manager with Renew Salon and Spa I oversee the daily operations. Having self motivation and leadership style to lead my team to achieve the company target. Handling customer issues and ensure revenue maximization through all available packages.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Customer service (Training)
Training Institute:
Solaris Head office
Date Attended:
December 2007
Duration:
15 hours
Sales & Marketing introduction (Training)
Training Institute:
Solaris Head office
Date Attended:
December 2007
Duration:
15 hours

Hobbies

  • البحث عن كل ما هو جديد في مجالي
    القراءة و البحث عن كل ما هو جديد في مجال ادارة النوادي الصحية و مراكز التجميل و الاطلاع على احدث الأجهزة المستخدمة داخل مراكز و عيادات التجميل