Storekeeper
NAFFCO
Total des années d'expérience :15 years, 1 Mois
Achieve Sales Target assigned from management
Following up the sales quotation on daily biases Point of contact and service for all B2B accounts
Provide resolution to all enquires logged through call center or F2F team.
Unsure all calls and B2B related enquiries are resolved within service levels and written confirmation to the customer of resolution.
Coordinate with internal department’s sales, technical, customer care to resolve customer issues.
Ensure that all the regular service change requests are forwarded for action.
Process all waivers related to Business Accounts preparing necessary supporting documents and getting approvals.
Responsible to regularly monitor corporate customer churn and take necessary actions to reduce churn.
Good general knowledge about various products and services.
Strong customer orientation.
Prepare an annual sales and marketing strategy and budget, and continuously monitor and report on its achievements on a weekly, monthly and annual basis.
Plain material flow to meet production requirement.
Prepare weekly sales and marketing reports for submission to the Chief Executive Officer and Managing Director.
Based on marketing reports and sales performance revise strategies accordingly
Present and sell company products and services to current and potential clients.
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current client and potential client relationships.
Manage account services through quality checks and other follow-up.
Identify and resolve client concerns.
Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate company staff.
Coordinate company staff to accomplish the work required to close sales.
Participate in marketing events such as seminars, trade shows.
Follow-up for collection of payment
Coordinate shipping schedules and delivery of merchandise and services.
Search the new customers to develop the business
Read, discuss and understand inquiries.
Visit the site and follow-up the project.
Coordination with marketing for any deviation of materials and specifications.
Understanding the quotation and comparing it with actual inquiry.