Instructional Designer and Senior Training Consultant
Aspire Training Solutions
Total years of experience :16 years, 3 Months
- Coaching executives and young professionals at companies in many sectors for a better performance.
- Coaching middle management level to coach and lead their teams reaching their maximum potentials.
- Helping corporates and NGOs to design, develop, deliver training programs and educational videos for young professionals.
- Participating in tailoring solutions and trainings for corporates.
- Facilitating different trainings of technical and Soft Skills tracks for corporates like “Leadership, Sales, Customer Service, Creative Thinking, Problem Solving, Communication, ...”
- Participating in Youth National Employability Skills program partnering with USAID and The American University at Cairo.
- Providing post training services of coaching and consulting to governmental entities.
- Developing e.learning content of topics like “Personal Branding, Motivated Skills”.
- Facilitating in corporate events & camps to empower team bonding and enhance employees engagement in organizations.
Designing and facilitating training programs to professionals in sales, customer service, project management, some sectors in media.
-Responsible for education and development programs for those unprivileged people located in Egypt and the Middle East.
-Train people about leadership to be more effective in their circles.
-Managing relationship between Bible League and other entities and partners -ministries and parties- located in middle east.
-Reporting to our office in Netherlands regarding our development programs progress status "leadership, literacy, ..." in Egypt and Middle East.
-Traveling frequently to visit the parties we partner with to follow up how they benefit from our development programs in their practical life and collect the feedback regularly.
-Responsible for the induction program for new employees, training them about our products, compounds and company's policy.
-Presenting all details regarding our units either residential or commercial in companies showrooms & exhibitions.
-Hiring brokers and agents and managing our relationship with them in terms of training them and following up their deals.
-Managing site visits to our potential VIP clients and follow up with them till we close the deal.
- Source potential investors and establish/maintain a good work relationship.
- Advise and discuss various opportunities of property services.
- Attend to inquiries (of the following nature: leasing, sale, property valuation, Dubai Property tour…etc) professionally, to maintain a high standard of service.
- Formulate properties tailored to the needs of the clients.
- Assemble detailed property portfolio and present it to clients.
- Build awareness and knowledge of the property market in UAE (and other) and study factors Influencing property market.
- Collect full details of property which includes photo shooting, unit plans, showing the property to clients.
- Attend “Property nature” events (such as exhibitions, property launching, seminars…etc)
- Targeting clients either individuals or corporate promoting suitable investment plans for them & their staff.
- Giving the most ideal advice to clients depending on their short or long term financial goals considering their financial needs.
-Developing our bases & contacts with small, mid & big organizations in different sectors for the purpose of enhancing our business & keeping a long term relationship with those organizations.
- Contacting the ones who responsible for employees' benefits or human resources, setting appointments with them presenting the best plans & service to their staff.
- Following up with clients handling their concerns regarding our offered plans.
-Taking care of our customers accounts & following up their concerns.
-Visiting them once in a while advising them with requirements to improve their
production.
-Studying the technical benefits and weaknesses of chemical materials that we
provide comparing with other competitors.
-Contact our vendors worldwide & reporting them periodically with the Egyptian
market status.
- Targeting people in states convincing them to sign up with us to make their
International Calls.
- Monthly sales target achievement.
- Following up with customers how service goes technical wise and support
them once in a while fixing their concerns.
- Selling electronics like (windows mobiles & smart phones, their stuff,
laptops and IT accessories )
- After sales services like software maintenance.
- Monthly sales target achievement with my team.
- Some excel works like ( composing daily sales sheets, stock accounts
sheets)
- Customer service tasks like (customer reservations, handling their concerns
& complaints regarding our products )
- Managing staff of waiters & stewards "5 members".
- Receiving customers reservation calls " sometimes from foreigners".
- Sharing my manager in menu designing from time to time.
- Selling some sports' stuff "darts, sticks, cases, gloves''
- Some accounting works for daily orders and time checks.
Coaching for executives fhelping them to coach their teams better performing teams. Coaching fresh graduates and career shifters helping them discover their competencies to fit good careers.
Cognitive Bahavioral Therapy is targeting mindset and thinking direction in change and development process. It’s designing techniques and exercises to direct unhelpful thoughts leading to helpful behaviors. Applying practical tools, assessments, exercises that help in self awareness and self management process to reach better outcomes in practical life.
-Principles of Marketing. -Consumer Behavior. -Professional Selling Skills.