Rashida Panwala, Inside Sales Executive

Rashida Panwala

Inside Sales Executive

iDigamma Solutions

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, History
Expérience
16 years, 6 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :16 years, 6 Mois

Inside Sales Executive à iDigamma Solutions
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis janvier 2015

Create a database for sales and marketing
 Conduct hard sales calls
 Make new prospects and create new leads for the company
 Establish a contact with the decision maker
 Introduce the company and talk about solutions
 Understand the client requirements and propose solutions accordingly
 Arrange demonstrations and meetings with clients
 Send out Financial Proposals
 Chase the new and existing clients with follow up calls
 Propose new strategies and ideas to increase the sales
 Liaise with vendors and distributors

Customer Service Officer à Bronze Wing Trading L.L.C.
  • Émirats Arabes Unis - Dubaï
  • mai 2014 à octobre 2014

 Responsible for dealing with customers relevant queries, complaints and request for information on Trade Finance services
 Handled the tasks of preparing customer correspondence and updating customer files
 Preparing invoices
 Prepare monthly statistical reports
 Perform customer verifications
 Set up new customer accounts
 Processing of application forms and requests
 Organize workflow to meet customer timeframes
 Follow up on customer interactions

Client Liaison Executive à Chartered Institute for Securities & Investment (UK)
  • Inde - Mumbai
  • janvier 2011 à août 2013

 Respond to customer queries effectively under the prescribed time
 Provide troubleshooting to the customer during course enrolment and online payment mechanism
 Liaise with the London head office to avail course completion certificates for the candidates
 Conduct brainstorming sessions for various marketing campaigns and contributed effectively in its execution
 Process the customer application after liaising with offices in different time zones and achieve service benchmark
 Prepare monthly membership database and report to head-office using internal reporting software
 Conduct accreditation surveys for large corporates who want to avail in-house exams at their premise for their employees
 Met the enrolment and membership targets by way of tele-marketing and corporate interaction.
 Administer the routine workflow of the India office

Executive Assistant à Chartered Institute for Securities & Investment (UK)
  • Inde - Mumbai
  • avril 2008 à décembre 2010

 Manage office administration and ensure effectiveness
 Maintain document control and electronic conversion of the same
 Liaise with various stakeholders like Bankers, Lawyers and Employees for all necessary documentation
 Arrange various business development events and initiate customer communication
 Deal with various marketing agencies for brochure design and corporate identity kit
 Assist the Country Head in preparing reports and presentations for the Board and Committee meetings
 Prepare meeting agenda and send out discussion packs

Clinic Administrator à Zain Eye Care
  • Inde - Mumbai
  • janvier 2007 à mars 2008

 Manage doctor’s appointments for consultation and surgeries
 Manage the invoicing and collection and report the same to the doctor on the daily basis
 Manage Clinics petty cash expenses & and maintain all banking liaisons
 Maintain the inventory of medicines & surgical equipment’s and negotiated of vendor contracts
 Prepare the operation theatre for the surgery with required equipment’s and assisted the doctor throughout the surgery

Éducation

Baccalauréat, History
  • à Sophia College
  • avril 2006

Specialties & Skills

Administration
Customer Service
Client Communications
Office Management
Advance knowledge with Ms. Word, Excel, Power Point

Langues

Anglais
Expert
Hindi
Expert
Gujarâtî
Expert
Urdu
Moyen