Riad Adnan, Customer Service Representative

Riad Adnan

Customer Service Representative

The Brick

Location
Canada - Manitoba
Education
Diploma, Hospitality and Tourism Management
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Customer Service Representative at The Brick
  • Canada - Manitoba
  • My current job since October 2016
Director at Rasoi - The Cafe'
  • Bangladesh
  • My current job since August 2012

Running family business

Assistant HR Manager at Capella Singapore
  • Singapore
  • January 2009 to June 2012

Job Responsibilities:
- In charge of the department during the absence of DOHR (2 months)
- In charge of recruitment and selection process for Managers and Line employees
- Conduct interview and do reference check
- Prepare the contract for the new employees
- Apply / renew / cancel Work pass for all foreign employee
- Arrange orientation for the new hires
- Process monthly manning report, recruitment report, annual leave report and medical leave report
- Process the hospitalization / insurance claims
- Set up and input the data into the payroll system
- Maintain the data base and staff register up to date
- Arrange and file all the employee data (Employee personal file)
- Attend to the daily operations meeting in absence of Director of HR
- Process and check data for time clock system to keep track on daily attendance for the employees
- Responsible for monthly activities (i.e.: Birthday party, GM Lunch etc.) for the employees
- Arrange monthly Birthday party for the Staff members
- Prepare expense claim for the department
- Arrange monthly get together party for the employees with GM

Education

Diploma, Hospitality and Tourism Management
  • at Nanyang Institute of Management
  • March 2008

Specialties & Skills

Attendance
Insurance
Hospitality
Insurance Claims
Orientation
Certified First Aider

Languages

English
Expert
Bengali
Expert
Hindi
Intermediate
Urdu
Intermediate