robby sangalang, Coffee barista and baker

robby sangalang

Coffee barista and baker

Cinnabon and Seattles Best Coffee

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Office Management
Experience
14 years, 9 Months

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Work Experience

Total years of experience :14 years, 9 Months

Coffee barista and baker at Cinnabon and Seattles Best Coffee
  • United Arab Emirates - Sharjah
  • My current job since May 2012

Cinnabon and Seattles Best Coffee
Coffee barista and baker
Dubai Festival City, UAE
May 13, 2012 - present
* Customer Service, Taking orders, assembling orders
* Support the front line
* Maintaining store cleanliness
* Preparing all back-ups for store operations
* Making and mixing Seattle’s best coffee drinks
* Preparing and Making Cinnabon rolls
* Cashiering and Daily inventory

Admin/Marketing officer at Waltermart Mall & Supermarket
  • Philippines
  • November 2010 to May 2012

Waltermart Mall & Supermarket
Admin/Marketing officer
Philippines
November 2010 - May 2012
Job Functions: (Corporate task)
* Manage and coordinate all marketing, advertising and promotional staff and activities
* Conduct market research to determine market requirements for existing and future products
* Analysis of customer research, current market conditions and competitor information
* Develop and implement marketing plans and projects for new and existing products
* Manage the productivity of the marketing plans and projects
* Monitor, review and report on all marketing activity and results
* Determine and manage the marketing budget
* Deliver marketing activity within agreed budget
* Develop pricing strategy
* Liaison with media and advertising
Job Functions: (Mall Operations)
* Opening I.T. of mall and supermarket
* Securing BC cash funds and change funds for cashiers, counting and auditing BC funds, sales audit.
* Supervise cashiers and baggers, making schedule for staffs.
* Receiving deliveries, witness bulk purchase orders for supermarket area.
* End of day functions, X and Z read of POS, settlement of bank terminals.
* Encoding and auditing cashiers readings, returning BC funds and cashiers funds to the vault, making bank deposits.
* Preparing KRA reports for head office, supervise Inventory control (ICS)
* Conducting final interview and selecting applicants
* Coordinates With HO on new product lines and updating existing products and change prices through back office and JDA system.
* Adjusting prices on AUTO PAS system, uploading schedules on HRMS system.
* Encoding total sales transactions and readings on back office system, Clearing officer and End of day process of mall.

Administrative officer at Cyber City Teleservices
  • Philippines
  • May 2009 to May 2010

Cyber City Teleservices
Administrative officer
Philippines, May 2009 - May 2010

* Assists office staff in maintaining files and databases
* Prepares reports, presentations, memorandums, proposals and correspondence
* Assigns jobs and duties to office staff as needed
* Monitors office operations
* Schedules appointments and meetings for executives and upper level staff
* Serves as the go-to for office inquiries and conflicts
* Manages staff schedules
* Tracks office supply inventory and approves supply orders
* Assists in the preparation of department budgets and expenses
* Supervises all administrative personnel

Sales Consultant at staff builders asia inc.
  • Philippines
  • February 2009 to May 2009

Sales Consultant (Projectbase)
Philippines, February 2009 - May 2009

* Outsourcing loan and credit card clients for CITIBANK SAVINGS, telemarketing for loan and credit cards.
* Maintaining sales target and quotas.
* Maintaining agent-client relations (PR), marketing and promotions.

Education

Bachelor's degree, Office Management
  • at STI College San Fernando Philippines
  • January 2009

Bachelor of Science in Office Management STI College San Fernando Philippines 2008-2009 ON THE JOB TRAININGS: Land Bank of the Philippines Bank Clerk

Specialties & Skills

Administrative Support
Managerial Experience
Customer Service
Marketing Mix
Encoding
AUDITING
ENCODING
INVENTORY
INVENTORY CONTROL
MARKETING

Languages

English
Expert
Tagalog
Expert

Training and Certifications

global call center educational program (Certificate)
Date Attended:
March 2011
Valid Until:
April 2011
microsoft office specialist (Certificate)
Date Attended:
February 2009
Valid Until:
February 2009