Senior Hr Executive
SV Placement Pvt Ltd
Total years of experience :4 years, 7 Months
Placed advertisements for vacancies in job portals
Screened CVs and resumes for suitable positions,
Conducted interviews for eligible candidates,
Negotiated salary packages,
Conducted meetings with companies regarding pay packages,
Issued offer letters, appointment letters to selected candidates.
Placed right candidates for right jobs.
Maintaining employee database,
Leave planning,
Daily reports,
employee appraisals,
salary negotiations,
Recruitment of new staff,
Training to existing employees,
Training to students about interviews,
meetings with various companies for employment for students,
Placing students in right jobs.
Recruitment of staff,
Maintaining daily reports, log in sheets,
Supervised a team of BPO executives throughout minor and major projects,
Conducting meetings with host company,
Installing new software in the company,
Reporting to the MD regarding day in and day out reports,
Leave planning,
Salary calculations.
Taking care of office premises and resources
Maintaining client database and updating the information on regular basis
Schedule and Conduct meetings for the Managing Director with various clients
Briefing walk - in clients about company’s policies and ventures
Keeping track of occupancy of flats in various sites
Making outbound calls to educate customers about company’s new ventures
Taking inbound calls from customers to clarify various queries
Make after sales calls for feedback and suggestions and to understand customers complaints if any
Approve leaves for ground level staff on priority basis
Maintaining hygiene and smooth working in the office
Worked for an ‘Indonesian and in UK process for three years in the ‘Earn while you Learn Program’.
Issued Credit cards for eligible clients
Attended inbound calls for customer support
Prepared daily reports, time sheets and log in sheets
Process applications for the approval of credit cards to customers.
Verifying customer details for cash refund
Attend customer calls on a regular basis for various queries
Conduct team meetings and clearing customer queries
Discussing methods to improve team efficiency by initiating new techniques for effective accomplishment of targets
Maintain time sheets of the team member
MBA with Human Resources and Marketing Management as specialization, Completed educational project on Industrial Relations in Visakhapatnam Steel Plant.
BCOM with ‘Customer Service Management’ in Andhra University in collaboration with HSBC. Recieved top performer award, Rising star award, Team of the quarter award, Undertook a project on Identity Theft in HSBC