Marketing Assistant / Administrative
Samsung Engineering Co., Ltd.
مجموع سنوات الخبرة :16 years, 8 أشهر
(Market Research)
• Knowledgeable in market intelligence and research in connection with hydrocarbon & non-hydrocarbon sectors.
• Keen observation in upcoming and ongoing oil & gas, power generation, renewable energy, water, aluminium & steel plant projects in the Middle East & Africa.
• Market forecast and investigation of awards & expected project contract value for each country from this year onwards.
• Responsible for conducting online registration & renewal for Samsung Engineering as an EPC contractor on the client’s web page to be able to take part in their upcoming projects.
• Assigned to accumulate and report weekly business news and monthly task research to be submitted to the top management in both branch and head office in relation to commodity price indices, market trends, current activities of potential clients and competitive contractors.
(Administrative/Secretarial)
• Perform administrative task and secretarial duties. Directly reporting to Marketing Vice President of Samsung Engineering Branch Office.
• In-charge of arranging appointments, flight schedules, VIP airport services, hotel reservations and vehicle rentals for marketing teams and HQ delegation.
• Print/Bind/Upload/CD burning of pre-qualification & tender documents prepared by HQ for submission on or before the deadline of a specific project.
• Producing “lease-purchase-order” forms to be applied for issuance of travel e-ticket, vendor purchases and summarizes travel expense records of Marketing VP for reimbursement purposes.
• Recordkeeping all contact details of clients, developers, advisors & contractors for current and future reference.
• Screened emails coming from the main office, consultants and other departments regarding site-related issues are reported instantly to all site engineers.
• Submission of memos concerning site progress, modifications and service coordination affairs.
• Controls documentation of weekly report, shop drawings, QC4 and request for inspection forms.
• Monitoring all progress on construction site executed by sub-contractors.
• Responsible for reporting all modifications that need to be performed in designated areas.
• Designated in the execution of all shop drawings approved by the consultant.
• Ensured that sub-contractors’ jobs are completed on time to avoid delay of inspection.
• Handled USA & Canadian based account, Comcast Corporation & Sears Online Shop.
• Campaign (chat support/technical): Real-Time Provisioning, Manual Provisioning, Cable Service/Billing, High-Speed Internet.
• In-charge of assisting other agents from another site in fixing and provisioning old and new modems of customers.
• Assisting customers with any concerns pertaining to their bundle services, billing statements and general inquiry.
• Handling Internet complaints referring to email, connectivity, settings, and browser issues. Any related concerns about the internet.
• Well-adapted in a call center environment and facilities.
Graduate of Mass Communication Major in Broadcast on March 2007 in one of the most popular and well-known University in the Country. Centro Escolar University is located at Mendiola Manila, Philippines.