Bayt.com
Shaimaa Youssef, Customer Service Representative

Shaimaa Youssef

Customer Service Representative

Etisalat Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Foreign Trade Economics
Experience
11 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 9 Months

Customer Service Representative at Etisalat Egypt
  • Egypt - Cairo
  • My current job since July 2013

Handling Inbound and Outbound Calls.

Call Center Agent at NAOS Marketing
  • Egypt - Cairo
  • January 2012 to December 2012

Call Center Agent in NAOS Marketing Company Outsourcing Mobinil.

Education

Bachelor's degree, Foreign Trade Economics
  • at Helwan University
  • May 2013

Diploma In Foreign Trade Economics, My grade is Very Good.

Bachelor's degree, Foreign trade
  • at Helwan University, Faculty of commerce
  • May 2011

Specialties & Skills

Call Center
+Endorse 0
Customer Service
+Endorse 0
تصدير
+Endorse 0
Accounting
+Endorse 0
Shipping
+Endorse 0
MS Word
+Endorse 0
MS PowerPoint
+Endorse 0
MS Excel
+Endorse 0
Typing 30 WPM
+Endorse 0
Browsing
+Endorse 0
Outlook
+Endorse 0

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Education Development For Universities (Training)
Training Institute:
Information Technology Institue, Ministry of Higher Education,The Information Technology Industry De
Date Attended:
October 2010