Shanaz Mohamed, Account Manager (Sales/ Marketing/ Business Development)

Shanaz Mohamed

Account Manager (Sales/ Marketing/ Business Development)

Hirdaramani

Lieu
Sri Lanka - Dehiwala-Mont Lavinia
Éducation
Master, MSc in International Business
Expérience
14 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 0 Mois

Account Manager (Sales/ Marketing/ Business Development) à Hirdaramani
  • Sri Lanka
  • Je travaille ici depuis janvier 2012

Handling corporate clients,
Managing Key Accounts,
Identifying new leads,
Building the rapport with customers to increase sales,
Acheive the sales targets
Follow up on the leads, payments and after sales

Stock controller & Customer service assitant à Shell UK Direct
  • Royaume Uni - London
  • mars 2010 à octobre 2011

Merchandising,
Cash handling,
Handling refunds and exchanges,
Stock controlling and maintaining a high level of customer service and store standards at all time.

Retail Operative Assistant à Primark Oxford street
  • Royaume Uni - London
  • septembre 2010 à avril 2011

Resolving customer queries,
Maintaining the shop floor at all times
Maintaing the stock level in the storage department
Providing excellent customer service.
Handling the Cash/Tills

Éducation

Master, MSc in International Business
  • à University of Hertfordshire (UK)
  • novembre 2011

I have completed my MSc in international business. Some of the main modules were Corporate social responsibilty, Global economics, Effective manager, International Trade. etc.. My dissertation was on Human Resource and my topic was "An analysis of challenges and barriers of managerial turnover and retaining managerial employees in the carbonated soft drink industry in Sri Lanka"

Baccalauréat, BA(hons) in Business Administration
  • à Asia Pacific Institute of information Technology( Staffordshire University, UK)
  • octobre 2009

I completed my degree in Business Administration BA(hons) with second class honors. My dissertation topic was on " A study of relationship between expatriate leadership styles and employee job satisfaction" I got a first class for my dissertation.

Specialties & Skills

Microsoft Office
Report Writing
Customer Service
Marketing Management
Marketing Research
Business Development
Customer Service
Sports and Team work
Marketing
Customer relationship & Follow ups

Langues

Anglais
Expert
Tamil
Expert
Malayala
Expert

Formation et Diplômes

Smedly Toastmasters Speech craft Program (Certificat)
Date de la formation:
April 2008
Valide jusqu'à:
October 2008