Sharihan Abed el Karim, Office Manager

Sharihan Abed el Karim

Office Manager

Building Information Management - Middle East

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, English Literature
Expérience
16 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 4 Mois

Office Manager à Building Information Management - Middle East
  • Liban - Beyrouth
  • Je travaille ici depuis septembre 2012

Managing all aspects of the Training Department:
o Scheduling training sessions.
o Promoting the sessions through a series of communication tools (Emails, SMS, Social Networking media, etc).
o Coordinating with the graphic designer to prepare flyers & Brochures.
o Preparing registration forms for students.
o Replying to questions and phone calls of interested students
o Preparing certificates of completion for students in their respective courses.
o Following up with students concerning any queries or needs.
- Following up with consultancy clients through:
o Preparing emails and meetings.
o Searching for new potential Lebanese and international clients.
o Assisting with presentations.
o Assisting with conferences.

Office Manager à SEEDS sarl
  • Liban - Beyrouth
  • Je travaille ici depuis septembre 2012

Following up with consultancy clients through:

o Preparing emails and meetings.
o Assisting with presentations.
o Assisting with conferences.
o Coordinating with the graphic designer to prepare flyers & Brochures.

o Prepares receipt and invoices for students and clients
o Organizing the training data
o direct contact with the clients

Operations and Administration Coordinator à Test Prep Institute
  • Liban - Beyrouth
  • Je travaille ici depuis septembre 2013

Set and coordinate the schedules of different classes (SAT, GMAT, GRE, MCAT, etc) and handle related logistics
•Handle inventory management (ordering and tracking)
•Handle registration of students in classes and online and handle payments
•Coordinate with the instructors on various issues (schedules, material, grades, etc)
-Coordinate with the marketing team and represent the institute in fairs, presentations, meetings, etc
•Handle all other administrative and operational matters including course material, travel, etc

Assistant Manager à AB Care Medical
  • Liban
  • mars 2012 à septembre 2012

Administrative Assistant,
• Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
• Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
• Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also include travel and lodging arrangements.
• Handles calls and promptly forwards them to appropriate person.
• Established and maintains electronic records management system for all incoming and outgoing correspondence.
• Organize, sort and assign mail distribution for all the employees.

Administrative - Data unit à ArabiaGIS
  • Liban - Beyrouth
  • février 2009 à mars 2012

 Maps development and production
 Digitizing
 Cartography
 Data Loading
 Data Conversion
 Survey Work
 GPS Data Extracting
 Data Transformation
 Data Cleaning
 Data Cataloging
 Data Entry and Content Updates
 Data entry
 Data validation
 Data Cleaning
 Quality Checks
 Customer Support
 Customer Interaction
 Inquiries handling and processing
 Manage Accounts
 Regular updates on content, data, and databases
 Printed and Poster maps creation.
 Data collection, data entry, and data QA/QC
 Data Cataloging and Geo-Database Creation

Customer Service à Murmarine
  • Liban - Beyrouth
  • janvier 2008 à février 2009

Customer Service, Murmarine
 deal directly with customers either by telephone, electronically or face to face
 respond promptly to customer inquiries
 handle and resolve customer complaints
 obtain and evaluate all relevant information to handle inquiries and complaints
 perform customer verifications
 process orders, forms, applications and requests
 direct requests and unresolved issues to the designated resource
 manage customers' accounts
 keep records of customer interactions and transactions
 record details of inquiries, comments and complaints
 record details of actions taken
 manage administration
 communicate and coordinate with internal departments
 follow up on customer interactions

Éducation

Baccalauréat, English Literature
  • à Lebanese University
  • septembre 2008

Specialties & Skills

Learning
Data Collection
Data Entry
Organizational Skills
Microsoft Office

Formation et Diplômes

Creating, Editing, and Managing Geo-Databases (Formation)
Institut de formation:
ESRI
Date de la formation:
February 2009
Understanding Map Projections & Coordinate Systems (Formation)
Institut de formation:
ESRI - Khatib & Alami
Date de la formation:
February 2009
ArcGIS Desktop (Formation)
Institut de formation:
ESRI
Date de la formation:
February 2009
Adobe Photoshop (Formation)
Institut de formation:
New Horizon
Date de la formation:
March 2009