Corporate Director of Human Resources
Confidential
Total years of experience :31 years, 11 Months
Leading and managing the corporate HR, training & admin. function for huge group of companies in Kuwait as well as the entire GCC region, specialized in real estate, energy, oil & gas, chemicals, construction materials and steel manufacturing, readymade concrete manufacturing, projects management, heavy equipment for (construction, fire fighting, cleaning, ground support, electrical, industrial, marine, fast boats…etc.)
SPECIAL PROJECTS & KEY ACHIEVEMENTS:
-Successfully developed a complete HR, training & admin. policies & procedures manual along with all the supportive structures, forms & requisitions.
-Complete restructuring, annual and semi annual recruting & manpower plan
-Installed and successfully implemented a complete new HR & payroll system
-Developed and implemented a new grading & compensation system
Leading and managing the Corporate HR &Training function for # 1 real-estate and shopping centers development & management organization in Kuwait. Group of 11 companies, real estate, shopping center management, investment and banking, cinemas, entertainment, FMCG & retail…etc.
SPECIAL PROJECTS & KEY ACHIEVEMENTS:
-Successfully developed a complete HRM system (performance Mgmt. system based on competencies & KPIs, grading Structure, compensation & benifets structure, reward & recognition program…etc.)
-Developed JDs manual for all staff
-Reshaped the organization identity under one ambrella with consistency assurance
Leading and managing the HR, Training & Administration Division for Al-Hajery Group (group of five companies); it’s a leading organization in areas of FMCG, Food, Perfumes & Cosmetics, Pharmaceutical, Pharmacies, Medical & Scientific Equipment, Haagen Dazs Cafés, Landscaping & Agriculture, Mechanical & Electrical Works, Traveling & Ticketing, and Real estate & Investment.
SPECIAL PROJECTS & KEY ACHIEVEMENTS:
-Successfully developed a complete HR, training & admin. policies & procedures manual along with all the supportive structures, forms & requisitions.
-Developed and successfully implemented new manpower planning system
-Developed grading and compensation system
Leading the team as assistant general manager to successfully provide both governmental and private sector organizations with the required management consulting to meet their potential growth and expansion plans, e.g. banks, manufacturing, hotels, restaurants chains, trading & contracting, engineering & construction…etc.
SPECIAL PROJECTS & KEY ACHIEVEMENTS:
-Developed a new targeted training system to some of my clients to support their strategies and to meet their goals & objectives based on specific training needs and analysis.
-Developed C&B as well as special JDs
Human Resources, Training and Development
Responsible for MENA Performance Appraisals, Individual
Development Plans, Succession Planning, Recruiting & Selection, Organizational Effectiveness Survey, Company Orientation, New Hire Induction, Policies, Compensation & Benefits, Staffing & 360 feedback evaluation system, Reward & Recognition programs.
Responsible of the Training and People Development Function, for about 500 Restaurants of Pizza Hut & KFC, dealing with 11 different Franchisees across 14 Countries with structure of 15000 employees and 48 Training Directors and Managers.
Responsible of the new market development, conducting MarketDevelopment Strategic Plan, assisting and supporting the new franchise partner to successfully open the first unit.
SPECIAL PROJECTS & KEY ACHIEVEMENTS:
-Successfully developed and rolled out advanced leadership workshop in Egypt, Kuwait & UAE.
-Successfully opened first KFC Restaurant in both countries, Morocco & Yemen.
-I was selected as one of 5 members’ worldwide team to be responsible for tailoring, rolling out and sharing experience of new management development system - based in Dallas.
-Developed and rolled out Customer Mania Workshop for the entire Middle East region.
-Developed and rolled out Facilitation Skills Workshop for the entire Middle East region.
-Developed a new Training Progrem (4 days) targeted to above Restaurant Management level such as Area Managers & Operation Manager to help them build their Leadership skills and to bridge the gap that existed in varies competencies.
-Developed and conducted a series of training programs to meet specific needs of our needs.
-TRICON World’s People Magnet # 52 Award
-TRICON How We Work Together (HWWT - II) Award - Middle East & North Africa
-TRICON How We Work Together (HWWT - I) Award - Middle East & North Africa
-The first TRICON International Training Falcon Award
Establishing and leading the corporate HR & training function, developed a complete and consistent HR system, opened the first TUI hotel in Egypt with 300 rooms, 11 different outlets and manpower of 480 employees.
SPECIAL PROJECTS & KEY ACHIEVEMENTS:
-Developed a corporate training system that covers all levels in all hotels
-Developed corporate manpower planning and payroll system.
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Position - Training Manager - March 94 - July 96
Managing and providing training services for 220 managers
in 90 fast food and casual dining restaurants (KFC, Hardee’s,
Sbarro & Baskin Robbins)
TYU - University -
Helwan University; Graduated with an excellent distinction