Coordinator
Miraco carrier
Total years of experience :2 years, 9 Months
1- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
2- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
3- Refer unresolved customer grievances to designated departments for further investigation.
Order tests that could determine the causes of product malfunctions.
4- We prepare reports about status of availability spare part monthly and yearly and present it for Team leader then after sales manager to determine weak point and try improve it.