Pre-Sales Engineer
mobily
Total years of experience :14 years, 6 Months
• Handled successfully Telco/ICT multimillion projects considering compliance and competition.
• Managing complex projects entirely end to end ensuring meeting customer business needs.
• Develop technical proposal and commercial proposal in coordination with product /account manager.
• Develop technical solutions and write detailed reports for projects employing complex technologies (Servers/Networks/IT Security/Storage//Cloud/Disaster recovery).
• Designs including platform selection and sizing, data management design, Disaster Recovery solutions (IBM), enterprise Cloud service (Virtustream) and Mobily products Portfolio (DIA, IPVPN, Co-location, Managed Server Service, HMC, Cloud Computing etc.).
• Additionally working with technology partners and vendors directly for Telco/ICT solutions i.e. Cisco, IBM, Virtustream, ZScalar etc.
• Develop project plans, schedules, and estimates of moderate complexity, employing project management capabilities.
• Validates customer requirements and match the best fit products that meets business requirements of customers.
• Proven ability in planning, producing and delivering compliant proposals within a complex business environment.
• Responds quickly and proactively to customer requests/queries.
• Ability to work well under pressures with minimum supervision seeking assistance where appropriate.
• Collaborate with sales, marketing, engineering, and support teams for existing/prospected client's new business solutions.
• Assist direct sales team to analyze client requirements and lead in the design of solutions meeting all the client requirements.
• Report on opportunities lead status to the Presales Manager.
• Be actively involved with the sales team meeting customers and understand their requirements/challenges.
• Shares with key account sales manager assigned targets for profitable sales growth in assigned product lines and/or market areas.
• Designing WLAN for RF challenging environments (Detailed low-level designs including active equipment and passive equipment (antenna selection, cabling, mounting kits)
• Design, analysis and troubleshooting of wireless LAN using
-Air Magnet Solutions (Air Magnet Survey, Planner and Wi-Fi Analyzer PRO)
• Client requirement analysis, designing solution putting up BOQ & Network diagrams (Visio), Preparing High level design.
• Building resiliency with multiple controllers, AP coverage overlap (Aruba Networks).
• Working with Access Point-Groups for handling large scale deployments.
• Configuration of devices for establishing WLAN coverage, Point-to-Point and Point-to-Multipoint links and wireless mesh networks
• Installation of AP’s as per the design.
• Implementing enterprise security for wireless LAN (802.1x, EAP-X, 802.11i, Web Authentication)
• Configuring the Access Points, Switches and Aruba Mobility Controller.
• Troubleshooting the Access points through Aruba Mobility Controller.
• Performing User Acceptance Test for the sites.
• Provide technical support, including identifying and resolving problems.
• Design, Configure, Implement & upgrade of Client LAN/WAN Network.
• Installation, Maintenance, Repair and Programming of Ericsson Telephony Servers (VOIP) and Aastra & Ericsson PABX and maintenance of telephone network and following Annual Maintenance Contract.
• Installation, Commissioning & Testing of Ericsson IP PBX Systems (VOIP).
• Installation of IP Phones and upgrading the firmware.
• Installation, Commissioning & Testing of Ericsson PBX Systems
• Coordinate for Network Projects with Business Alliance Mangers.
• Work with the data center planning groups, assisting with network capacity and high availability requirements.
• Scheduled proposed network changes and worked with business units to identify their impact.
• Review all changes to network configuration for technical accuracy and impact and provide Multi-Protocol Network problem resolutions.
• Installing and troubleshooting switches and connecting the fiber uplinks for trunking.
• Testing and verifying the network connectivity and reach ability.
• Configuration & Troubleshooting of VLAN, STP and VTP.
• Upgraded Cisco IOS on routers and switches.
• Building Visio documentations for client networks.