Business Servicing Officer
Telenor Pakistan
Total years of experience :13 years, 8 Months
• Ensure that more complex customer issues are followed up and resolved in a timely manner
• Looking issues regarding payments of corporate clients and individuals
• Proactively develop customer relationships by maintaining contact at an appropriate level
• Contribute to the ongoing development and improvement of the customer experience
• Quality management- look for means of improving as well as promoting quality
• Churn Management
