Vikas Vairyam Kooloth

Credit Manager at Traveltino

• United Arab Emirates - Dubai
• My current job since June 2017

 Checking customer’s credit ratings with other suppliers
 Setting up the terms and conditions for the credit facility to the new clients.
 Timely and effective collection of all debts and customers payments

Credit Manager at Traveltino(A Part of Logi Travel Spain, registered as Travelnet DMCC)

• My current job since June 2017

Traveltino is an online global tour operator with over 10 years experience in the travel market part of Logitravel
Group. The Company was founded with the aim of supplying the many brands of the group and all our customers
with travel inventory at competitive prices.)
Duties and Resposibilities
• Responsible for the collection of all outstanding debts (FIT & Groups)
• Responsible for issuing lines of credit and protecting company’s assets by adequately investigating and
assessing the credit worthiness of current and potential customers.
• Accept or reject applications for credit by examining and verifying the information provided on customer
applications, credit reports, and financial documents.
• Maintain the credit control department and to hire, properly train, schedule, and supervise all staff
members.
• To interact with customers (client owners/managers and accounts departments), the ISO, FIT & Groups Sales
managers, IT & various offices to coordinate the collection of all overdue payments.
• Responsible for maintaining bank guarantees and Trade Credit Insurance.
• Responsible for processing the Override commissions for all agents in coordination with management.
• Monitoring and rectifying all errors of the invoicing system by passing and posting the necessary credit
notes to the ledger or taking necessary actions to maintaining margins of every booking.
• Fulfill AR control function through setting up reporting mechanisms, reviewing & escalating these reports
where necessary. These reports to include- variance reports, unusual movement reports, credit notes issued
and others to be specified.
• Assist in implementation of revised credit limits & procedures, supervision of granting and reporting of
customer credit limits according to agreed processes and criteria, in particular supervision of escalation /
reporting processes when credit limits are breached.
• Regularly reconcile the accounts - especially top producers’ accounts - to early rectify any systematical
errors or pending overdue / due balances to avoid any discrepancies between our books and theirs'.
• Control and maintain debt beyond 30 days. Proactively highlight and resolve all issues prior to 30+ageing
which is directly linked to control of bad debt provision & DSO.
• Identify problems, recommend remedies, take decisions and update top management.
• Provide periodic reports and lists as prescribed to ensure all problem areas are highlighted and there is a
smooth workflow.
• Following up with the Credit control Admin to ensure that all the agents’ guarantees are renewed and
authenticated on time.
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• Responsible of all collection issues & clearing all the overdue outstanding.
• Regular visit to agents with the sales team, to resolve any issues and develop a good relationship
• Oversee the supervision of personnel, which includes work allocation, training, and problem resolution;
evaluates performance and makes recommendations for personnel actions; motivates employees to achieve
peak productivity and performance.
• Organizing training and providing ongoing support for new staff if any.
• Interacts with internal and external auditors and provides information /justifications and access to
accounting records as required.
• Performs miscellaneous job-related duties as assigned.

Senior Credit Controller at Gullivers Travel Associates

• United Arab Emirates - Dubai
• May 2009 to April 2017

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 Negotiating re-payment plans
 Maintaining contact with clients to ensure the invoices are clear for payment
 Resolving queries both internally and externally for outstanding invoices
 Posting and allocating daily receipts to accounting systems
 Wide range of knowledge and experience in Bank Letter of Guarantees and Trade Credit Insurance.
 Providing accounts information to internal departments.

CREDIT CONTROLLER at Gullivers Travel Associates 

• United Arab Emirates
• May 2009 to April 2009

GTA) is one of the world’s leading MNC wholesalers of Hotels, ground products and
services to the travel industry. We are business to business brand that sources and distributes hotel, apartments and
a full spectrum of non-air travel products including car hire, sightseeing tours and transfers.)
Duties & Responsibilities:-
 Reduced Debts and DSO to a Target Minimum per month. Ensured all receipts and credits are correctly
allocated.
 Established and Maintained Great Customer Relationships to Maximize Account Performance.
 Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved
quickly & efficiently ensuring no Payment Delays.
 Ensured Issues and Queries were dealt with promptly and professionally.
 Maintain up- to date billing system through monitoring and rectifying all errors of the invoicing system by
passing the necessary credit notes on the system.
 Handling bank statements and posting of customer payments in respective accounts.
 Follow up, collection and allocation of payments through monitoring customer account details for non-
payments, delayed payments and other irregularities.
 Regularly sending the updated statements of accounts to the travel agents for settlement.
 Carry out collection and reporting activities respecting deadlines.
 Identify problems, recommend remedies, take decision and ensure timely follow up on collections, thereby
ensuring that cash flows are not at risk.
 Control and maintain debt beyond 60 days. Pro-actively highlight and resolve all issues prior to 60+ageing which
is directly linked to control of bad debt provision.
 Following up with credit control admin to ensure that all agents bank letter of guarantees are renewed and
authenticated on time.
 Prepare ageing reports and analysis to Credit Manager to review the client’s status.
 Interacts internally with accounts validation, operations, reservation, customer service departments and BDM’s(
Business Development Managers)
 Interacts externally with travel agents and hoteliers.
 Attend credit meetings with top management to discuss credit situations.
 Responsible for collecting more than USD 65M per year from agents.(handling one of the biggest market
Turkey)
 Maintaining data on excel sheet and running age debt report

Accountant at ARABIAN EXPLORERS TOURISM L L C

• United Arab Emirates
• January 2005 to April 2009

One of the leading company in UAE, in the field of in-bound, Out-bound Tourism, Desert Tourism & Related activities.
Having dealings with Star Hotel all over the world

Accounts Receivable at Arabian Explorers

• United Arab Emirates - Dubai
• January 2005 to April 2009

Audit Assistant at M/s. P. Mohan Associates

• India
• January 2001 to January 2004