VP Corporate Business Performance Managment
The National Commercial Bank
Total des années d'expérience :22 years, 6 Mois
To Direct and Control Corporate Group adherence and compliance with codes and regulation by impeding rules and mitigating operation risks to facilitate customers daily banking transaction.
Planning, Designing and implementing an overall risk management process for Corporate to mitigate any losses and adherence to workflow.
Align with Group Risk and Conduct Risk assessment, which involves analyzing risks as well as identifying, describing and estimating the risks affecting the business.
Risk evaluation, which involves comparing estimated risks with criteria established by the Group Risk Management such as costs, legal requirements and environmental factors, and evaluating the CBG's previous handling of risks.
Risk reporting in an appropriate way for different audiences.
Conducting audits of policy and compliance to standards, including liaison with internal and external auditors.
Providing support, education and training to staff to build risk awareness within the CBG.
Report, investigate and Resolve operational Risk Issues and Losses.
Managing and communicating to related parties Expired and will Expired Customers Identification to assure no customer interruptions.
Managing and activating freeze accounts if needed.
Track, Communicate and Document CBG customer’s unclaimed accounts to assure the adherence for the regulatory rules and maintain customer experience
Planning and implementing Codes and Regulation for CBG.
Innovate and Create a systemically solutions to apply the codes and rules by reflecting that on Policy and Procedure or create proper system validation.
Resolve regulatory issues involving audit, compliance and SAMA.
Initiate, Implement and Follow-up with all divisions and RM’s and other related business units on pending issues and action plans related to CBG portfolio.
Track, Report and Update CBG’s regulatory violations.
Manage and Track CBG’s Audit findings and track the progress of the action plans with related business units.
Participate on NCB restructuring program overall the bank sectors conducted by Lobue Group. It was aiming for better distributing bank’s functions, create a proper workflow and document all banks activities.
Produce and create a full new web solution to serve NCB Cash Management, covering detailed view of NCB customers electronic transactions
Handling Institutional Banking Group (IBG) Planning & Performance. Responsible in managing the portfolio performance of the most sophisticated clients with a total assets of more than 80 billion SR
Collect, tabulate, analyze and report on monthly basis to Sector and Division Management as well as HR division the performance of the staff in terms of budget achievements and raising any flag related to clients financial position
Handling Cash Management Group Planning & Performance
Planning & Forecasting financial projections and align that with annual Budget
Participate in the Corporate Banking Sector Annual Operating Plane representing IBG and Cash Mgmt. divisions
Handling the revenue alignment for the clients between Treasury Sales Officers and Relationship Managers
Responsible of the financial performance monitoring of corporate clients investment with NCBC the bank investment arm
Managing Overall Sector Financial KPI’s and align it with Sector performance
Manage a Re-pricing project for Corporate Customers Facilities in 2009
• Provide in-depth planning support in setting priorities, establishing proper measures, agreeing on actions, implementing them and reviewing the outcome.
• Utilize appropriate set of tools and approaches to measure, improve, monitor and sustain the key indicators of a business.
• Integrate performance measures, benchmarks, and goals in order to achieve optimal results.
• Active participation in the Annual Operating Plan process particularly in the centralized control and administration of the sector’s financial plan.
• Identify and translate business requirements into business process.
• Internal Policies and Procedures managing and updates the sector’s IPP and ensures proper circulation to the concerned parties
• Actively works with consultants on Special Projects related to CBS.
• IT - Projects RollOut - Project Implementation across IT
• IT - Projects RollOut - Systems Handover across IT
• Participate in IP-VPN (MPLS) evaluation team
• Project Manager for NCB - STC Data Base describe the skeleton of the Infrastructure
• Managing to do a cut cost for more than 9% out of all NCB Data Infrastructure which is over 60 Million SR
• Manage to do a cut cost of more than 200, 000.00 SR in NCB communication budget with ISP’s
• Manage to collect and clear the Infrastructure from all Analogue links which is around 2.5 Million SR
• Project Manager for NCB IVR system movement
• Project Manager for NCB IVR system Expansion
• Project Manager for new Tadawul Services IVR system
• Participate in the workshop for the Knowledge Transfer cross the different sections
• Managing Quality performance in the Department
• Training Policy in the Department
• Managing and Administration of Department Site on the Portal
• Managing Saudi Telecom Company STC account in the Bank
• Managing Buad Telecom Company BTC account. The provider of the infrastructure in the Bank
• Managing VSAT providers account. The contractor of the ATM's connectivity kingdom wide
• Producing the SLA’s policy and procedure
• Producing & Managing the NCB - IT Service Catalogue
• Service Level Agreement Administrator
Projects Engineer
• I planed and Implement many projects for several organizations either Government organization or Private.
• I transferred the working schema from the regular way to an electronic way, where we depend in the installation of our equipment on the TCP/IP.
• I manage many projects include the following
Jeddah Municipality
United Sugar Company
Saudi BinLaden Group (SBG) - Maintenance and Operation
•IT Office Administrator of Amoudia Building which contain all non medical department.
•Designing and implementing English Test LAB in Human Recourse Department ( The Project contain One 2000 Server not connected to the Hospital Domain, with Ten Clients PC's running windows 2000 operating system. And we are going to add the OPQ32 system )
•Administering of Venus I & Venus II systems, which is the Finance main systems and Patient affairs
•Upgrade to Windows 2000 Project
•Installation of E-trust Anti Virus System Project
•Venus ver.2001-2003 and Venus II(Finance system)
•IBM mainframe
•First level networking administration like activation
nodes, maintenance of CISCO switches and linked together
•First level ORACLE support
•Blaster, Sasser, Kroger and many other Viruses Disaster which effect hospital Network and cleaning the network while it is online, the Network contain more than 1500 PC
•Technical Support for the clinics and VIP area
•User Support
•Helpdesk for a month
•Design the Company Computer Network
•Installing the Communication System for the Company and its Branches
•Exchange Server Maintenance
• Sales.
• Maintenance.
• Designing a website, that shows company facilities.