head teller & branch operation
Dubai Islamic bank
Total years of experience :12 years, 0 Months
• Proceeding Start and end of day for the branch and taking the reports of any pending authorization and any transactions to be processed on the day. • Authorize the tellers transaction which is above their limits and monitor their transactions from time to time to avoid any cash differences. • Conduct daily physical cash checking for all tellers to ensure all their cash is tally and matching the vault cash position with the reports in a joint custody on daily basis. • Order cash to meet daily transaction needs and contact the insurance company to cover any excess if the available cash more than the branch cash limit. • Check for failed transaction issues and the balance of debits and credits. • Informed and updated team about all operational, procedural and policy changes. • Quarterly review of the key register & Annual exchange of keys with the backup keys. • Daily reconciling/proofing of branch suspense accounts and MC account. • Ensured all transactions performed are in accordance with established policies and procedures. • Processing telegraphic transfers and swift transfers to different bank correspondence both local through UAEFTS system and international through SWIFT transfers through Tracksoft System as per the central bank guidelines. • conduct a random checking of the tellers vouchers with the reports including cash deposits, withdrawal and transfers to ensure zero error rate transactions. • Cross sell the bank products to achieve the branch target .
Overseeing the processing of money transfers to customer bank accounts, wire-transfer, cash over counters, immediate transfers, etc. using different products like Money-gram, Instant Cash, ARY Fast Remit. Handling the inward payment release for customer’s transferred money from other countries to UAE. Directing the foreign currency purchase & sale, acceptance of cash against remittance and cash payment against credit card. Branch day-to-day operations and vault management. Team management, branch business development, relationship management, supervising & training the team. Auditing cash management of team, customer complaint resolution management, branch profitability analysis. • Cash management and vault custodian. • Act as the first point of contact in operation between Branch and other department Central operation, call Center, and other branches. • Ensure all the cash are counted, labelled and ensuring that teller drawer cash and branch cash vault limits are not exceeded • Answer basic customer inquiries regarding finance charges, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. • Authorization and supervision for all maker transactions. • Reporting to the financial controller & cash management for branch cash position • Arranging the finance analysts for statistics purpose by using all MS Office skills. • Daily reconciliation for branch sundry and suspense accounts. • Monthly preparation petty cash. • Daily invoices checking, cash receipts & withdrawal and accounts amendment. • Meet all internal audit expectation preventing & avoiding the risk in operation side.
Main Responsibilities:
Assisting and management in preparation of Accounting Plan for the organization.
Preparation of Financial Statements and Dealing with the banks for obtaining Accounting Procedures.
Preparation of monthly Cash Flow Statement.
Responsible for Accounts Receivable, Accounts Payable and Foreign Exchange Accounting
Handling all other accounting activities whenever assigned by the management.
good,80%