Senior Business Analyst/Project Manager
SHL Finance
Total years of experience :13 years, 2 Months
Analysing the business needs and requirements of the stakeholders and translating them into functional specifications and business requirement by creating BRD, RFP, SSRS, Procedures, Solution Architectures and other documentations. Designing, developing, testing, and implementing solutions that meet the business objectives and deliver value to the customers.
Managing the project scope, budget, schedule, quality, risks, issues, resources and change requests. Communicating and collaborating with the project team, sponsors, vendors, and other stakeholders throughout the project lifecycle. Evaluating the project outcomes and ensuring that they align with the expected benefits and value proposition.
Working as Senior Business Analyst and Consultant for SABB IT Retail Banking and Wealth Management, The RBWM Business Transformation team are responsible for the management and delivery of transformational change programmes and projects across all RBWM brands and propositions. Serving the role of the Senior Business Analyst and Consultant to lead and be accountable for the definition of the analysis approach for large transformational programmes working in a dynamic, agile, collaborative environment. Establishing communication with Domain Leads and senior business representatives to shape change programmes and prepare for mobilising resources. Engaging senior business stakeholders from across global business lines and global functions and helping to develop the professionalism of the BA work procedures/practices. Currently engaged for Introducing Open Banking Platform at SABB with Collaboration of Tarabut Gateway.
Working as Senior IT Business Analyst, serving the responsibilities of an Acting CTO for a Saudi FinTech registered Company, Tammwel Incorporation. Managing a team of 7 Developer and Designers, I have been assigned to Build a new Version of Tammwel’s Mobile Applications along with a New Conceptual Website. To gather the requirements from the Business Units and translate them into Technical requirements to the team to start building the Applications. Building an Infrastructure over Oracle Cloud Servers for the new developed applications. Researching over Multiple Applications to test and deploy that will fill the gap in Tammwel’s operations. Drafting IT Policy and Procedures for the department required as per regulations.
Working as an IT Business Analyst for Al-bilad’s client, Al-Amthal Financing. Ensuring that software developers build applications that meet Business requirements, whether the vendors are building an application from scratch or customizing an off-the-shelf solution. Elicitation of requirements between IT department and the business units. Engaging with business leaders and Analysing their business requirements for developing or enhancing the business process to add value in their department. Articulate ideas by balancing them against what’s technologically feasible as well as financially and functionally reasonable. Increasingly using real-time user data and analytics programs to identify user trends, successful functions and potential user adoption problems with the applications that are developed in-house or by vendors.
• Apply appropriate system development methodology to lead project teams toward definition implementation of new process/solution.
• Develop Workflow/Tools modules in an in-house developed ASP.Net Web Application, connected with SQL Server 2012 R2.
• Managing Financial Products over the Application level by designing its workflow to its total calculation in terms of Ijarah (Leasing Prod.), Murabaha (Financing Prod.) & Tawarruq (Islamic Financing Prod.).
• Working with 3i InfoTech in launching their Leasing Application Solution for Al-Amthal along understanding the complete structure of the Application/Infrastructure to cover all Al-Amthal department requirements.
• Serve as a strong advocate of the new/enhanced process or solution through various methods of communication to the organization.
• Participate in unit integration testing with the testing team to make sure understanding of business requirements in order to make sure process/system is thoroughly tested.
• Support business in developing delivering end-user training.
• Address end-user process questions for processes that have been implemented; providing process/system break/fix support/Crystal Report/Operational Workflow Process.
Worked as an IT Manager/Kentico developer to Manage, Create and Develop Websites Projects over Kentico / ASP.Net Platform using VB & C# as backend programming language with HTML5 (bootstrap), JavaScript & CSS3 on Frontend, along with SQL Database Administration.
▪ Integrated and Developed Insurance Modules for uploading the Customer Data onto Government API such as Najm and Compare Customer Data Identities over ELM API for verification.
▪ Developing Modules and Functions for E-commerce Websites over Telr Payment Gateway API and integrating on Kentico / ASP.Net Platform Projects.
▪ Managing all Nard Clients Websites on Opencart(Content Management System) or Kentico (CMS), based on the Requirements provided by clients.
▪ Analysing the requirements & provide solution architecture in terms of Technical Documentations I.e. Unified Modelling Language(UML): DFD, Flowchart, Project Methodology Approach, Database Design & Logic Architecture/Class Analysis chart.
▪ Managing the team of Designers & Developers (PHP & .Net) according to Nard's Project Management Standards, supporting them in creating Functions/Methods for various Modules.
▪ Gathering Requirements and provide consultancy to clients.
▪ Current list for all Project under my Management:
• https://www.salama.com.sa/ (Kentico .Net Platform with E-Commerce) “Globally selected as Site of the Month 2017 on Kentico’s Top 10 Websites”(https://devnet.kentico.com/articles/kentico-top-10-websites-for-december-2017)
https://www.latribunesg.com/ (Opencart PHP)
• https://www.sodas.sa/ (Opencart PHP with E-Commerce)
• http://footballexperience.com/ (Opencart PHP with E-Commerce)
• https://www.thouq.sa/ (Opencart PHP with E-Commerce)
• https://www.ebram.sa/ (Opencart PHP)
• http://dulani.gov.sa/ (Opencart PHP)
Worked with the Ministry of Gulf Cooperation Council on an Information System for Custom department developed with ASP.Net Development using VB & C# as a backend programming language with HTML5, JavaScript & CSS3 on Frontend.
▪ Creating Or Modifying Modules, Functions & Web Services when required, using Object Oriented Approach to follow Application Standard development environment of the Application.
▪ Handling Exchange Powershell scripts to create, update & delete and modifying Exchange server policies for Users within by creating batch (.bat) files for specific functions.
▪ Technical Document Writing, Analysis Report using Unified Modelling Language for describing Modules & Functions within the System.
▪ Research & Other Development in various platforms i.e. Leadtools for OCR, Crystal Reports for calculating Customs Information, Oracle Designer 10g for Packages, Toad for Oracle Client for Administration, Widgets integration with HTML5 & JavaScript, Exporting Information to Microsoft Excel, Word
▪ Database Administration on Oracle 10g using Oracle Designer and PL SQL interface. Managing, Updating, Building Packages, Testing the Scripts for Transaction Protocols, Generating Scripts for Excel Sheet Export and Managing Database Back up.
▪ Working with CISCO Wide Area Application Service while deploying Windows Services for incoming XML Files and generating its response to other Gulf countries over Core and Edge Remote servers to control latency.
▪ Supporting Technical Team on Server Administration on Load Balancing, to keep IIS(Web Applications), Windows Services & Database in parallel in case if any of the two server crashes.
Worked as an Analyst Programmer, focuses on analyse, design & develop web applications, customized websites, templates, mock-ups, html email, forms utilizing HTML, CSS, Jquery, PHP, ASP.Net, C#, MS SQL, Access DB, JQuery, Ajax, Java, Java Script, Photoshop, Dreamweaver, Flash CS3, Action Script, Powershell Commands etc.
▪ Creating and modifying existing Web Services in Asp.Net & SOAP UI for Java. Integrating Interfaces with Objects to call API Functions. Testing the running services on Server Level.
▪ Managing IIS, Tomcat (Java/Apache) & Xamp Servers for deploying Web Applications and upgrading the environment to provide better results in Dynamic & Static Compression in Ceitcon’s Web Hosting Environment.
▪ Managing Server Administration for Microsoft Exchange Server via Exchange Powershell commands to create, update & delete and modifying Exchange server policies for Users within.
▪ Worked on Migration on upgrading the environment from 2003 to 2012 Microsoft Exchange, SQL, Active Directory & Windows Server 2012.
▪ Encompasses a multitude of duties from providing end user support to Ceitcon Clients, propriety web application software for supporting client’s online application.
▪ Operational duties include interacting with customers follow up with customer request regarding changes to site/application presentation, deploying and publishing the task.
▪ Writing Technical Documentations(Analysis Report which includes Data Flow, Entities Relation, Flow chart Analysis & Database Structures, I've also prepared User Manuals(Online/Hard Copy) for user to learn and operate the system.)
▪ Research & Developed Websites & Applications on various tools such as
▫ DotNetNuke, Kentico & Wordpress CMS
▫ Parallels Plesk's Site Builder
▫ Telerik Controls & Reporting
▫ Microsoft Visio, Project, Excel, Access, Exchange Server, Outlook Web App(OWA), SharePoint Administration, SQL Server
▫ Xamp Server
▫ Tomcat
▫ Crystal Reports
▫ MyPhpAdmin( MySql Database Administration )
▪ Providing IT infrastructures solutions to the clients via E-mails & Calls.
▪ Search Engine Optimizing for the clients marketing along with Web Master Services i.e. Facebook & Twitter integration on websites.
▪ Consulting, collect the requirements, preparing the appropriate solution by planning and designing the structure of the project using UML diagrams such as DFD, Entity & Classes.
▪ Preparing the System Requirement Specification to the development team to understand the logic of the proposed system.
▪ Testing and Implementation & launching of the system, when completed.
A Proctor is responsble for conduction Examinations of British Council, which includes IELTS, Edexcel, IGCSE, ESOL & American CFA Institute Examinations.