Customer Care Survice Incharge-Warrant Department-
Suzuki Yemen Company
Total des années d'expérience :27 years, 7 Mois
I started as a spare parts stores keeper. Than as a Counter saled and dealer sales.
Responsible for all stores work
Responsible for lost sales, balance in hand quantity
Responsible for dealer sales and them orders
Following up Back orders
Costomer care Service:-
Responsible for New customer buing new car
following up customers problems
following up Warehouse for the part
Following up Workshop for maintaing customer vehicles
Responsible for sending reports to the manufacturer by scan (web site)
responsible for making warranty claims to the manufactrure
Responsible for any compain from the manufacturer to the product
Responsible for issuing part
Responsible for checking goods recived
Responsible for annuel inventory