william pogoy, Captain ( Outlet In-Charge)

william pogoy

Captain ( Outlet In-Charge)

Bushido Japanese Restaurant

Lieu
Philippines
Éducation
Diplôme, Computer Science
Expérience
10 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 9 Mois

Captain ( Outlet In-Charge) à Bushido Japanese Restaurant
  • Bahreïn - Manama
  • décembre 2010 à août 2013

Bushido Japanese Restaurant ( Ritz Carlton Hotel) Seef District, Manama Bahrain
Dec. 2010 - Up to Present
Position: Captain ( Outlet In-Charge)
Job Description: Restaurant in-Charge, making the schedule and allocation, inventory, cleanliness, doing the daily report, make sure the F&B standard is done, attending F&B meeting, handling guest complains, making training plan, action plan for events, making requisition for the food and beverage and general, taking the reservations, doing up-selling and responsible for providing courteous and efficient service as well as ensuring comfort to all the guests in the restaurant all the times.

Waiter à Manila Pavillion Hotel
  • Philippines
  • février 2009 à mars 2011

Taking and serving the beverages and food order, maintaining the cleanliness of the restaurant and following the Food and Beverage standards.

Brand Ambassador à Carlton Hotel
  • Pakistan
  • janvier 2010 à décembre 2010

Jan 2010 Tequila Training conducted by Ulric Nijs ( Brand Ambassador) held at Ritz-Carlton Hotel, Bahrain

Waiter à Japengo Japanese Restaurant
  • Émirats Arabes Unis
  • octobre 2000 à octobre 2004

Japengo Japanese Restaurant ( Dubai, Marine Hotel)
Jumeirah1, Dubai, U.A.E.
Oct. 2000 - Oct. 2004
Position: Waiter
Job Description: Built up the ethical high standard of service in hard learning curve, trained staff about the standard operating procedures S.O.P. ( waiter / waitress), and to be able to communicate on all levels, to co-operate fully with the Captain waiter and Supervisor.

Waiter à Dubai Marine Hotel
  • Émirats Arabes Unis - Dubaï
  • octobre 2000 à octobre 2004

Taking and serving the beverages and food order, maintaining the cleanliness of the restaurant, and following the Food and Beverage standards.

Waiter à Cebu City
  • Philippines
  • avril 1998 à avril 2000

Front liner, order taker, food server, maintaining cleanliness of the restaurant, following the F&B standards and maintaining a smooth, friendly, efficient and professional service at all times.

Waiter à Waterfront Hotel
  • Philippines
  • avril 1998 à avril 2000

Waterfront Hotel
Lahug, Cebu City, Philippines
April 1998 - April 2000
Position: Waiter
Job Description: Front liner, order taker, food server, maintaining cleanliness of the restaurant, following the F&B standards and maintain a smooth, friendly, efficient and professional service at all times.

Éducation

Diplôme, Computer Science
  • à Cebu Institute of Technology
  • janvier 1995

Associate in Computer Science ( ACS) Cebu Institute of Technology, Cebu City 1992 - 1995

Specialties & Skills

Food Safety
Guest Service
Guest Satisfaction
Cooking
FOOD SERVER
INVENTORY
MACHINE SAFETY
RECEPTIONIST
SAFETY TRAINING
TRAINING
customer focus

Langues

Japonais
Débutant

Formation et Diplômes

BST-233-11047545-AM (Certificat)
Date de la formation:
December 2004
Valide jusqu'à:
December 2009