Total des années d'expérience: 24 Années, 7 Mois
juin 2019
A À présent
Engineering Sr. Manager
à DHS – Data Center
Lieu :
Etats Unis
DHS - DC1 is the provider of Hosting capabilities and XaaS to all DHS components
As the Engineering
As the Engineering
septembre 2017
A décembre 2018
à DHS – HQ WASHINGTON
Lieu :
Etats Unis
décembre 2016
A septembre 2017
Deputy Program Manager
à DHS – HQ WASHINGTON
Lieu :
Etats Unis
DHS - HQ NOC is the provider of WAN connectivity to all DHS components
•As the Deputy Program Manager, I had the responsibility to oversees and manage the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Review status of projects and budgets, manages schedules, and prepares status reports. Assessed project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
•Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, clients, and other stakeholders
•As the Deputy Project Manager, I assist with managing a medium-sized program providing Network Operations Center WAN support for our federal customer with successful performance consistent with contractual SLOs and SLAs
•As directed by the Program Manager, I assist with the program budget, schedule, and operating procedures, and manage program-level client interactions
•I also assist on program expansion through leadership of proposals for existing work and some new tasks/projects, and start-up and staffing of new program work
•I lead and mentor direct reports in the areas of WAN Tier 1 & Tier 2 support, Change Management, and Network Monitoring Tools support
•Continues mentoring of all the staff on business acumen, professional growth, business growth and corporate strategies
•Strive on acquiring follow-on business associated with assigned programs/projects and supports new business development by leading and or assisting with re-compete proposals.
•Work closely with customer(s) and team to ensure open and regular communication, both written and oral
•Identify corporate capabilities to present to customer(s) to expand the business and leverages existing customer relationships to identify new opportunities.
•As the Deputy Program Manager, I had the responsibility to oversees and manage the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Review status of projects and budgets, manages schedules, and prepares status reports. Assessed project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
•Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, clients, and other stakeholders
•As the Deputy Project Manager, I assist with managing a medium-sized program providing Network Operations Center WAN support for our federal customer with successful performance consistent with contractual SLOs and SLAs
•As directed by the Program Manager, I assist with the program budget, schedule, and operating procedures, and manage program-level client interactions
•I also assist on program expansion through leadership of proposals for existing work and some new tasks/projects, and start-up and staffing of new program work
•I lead and mentor direct reports in the areas of WAN Tier 1 & Tier 2 support, Change Management, and Network Monitoring Tools support
•Continues mentoring of all the staff on business acumen, professional growth, business growth and corporate strategies
•Strive on acquiring follow-on business associated with assigned programs/projects and supports new business development by leading and or assisting with re-compete proposals.
•Work closely with customer(s) and team to ensure open and regular communication, both written and oral
•Identify corporate capabilities to present to customer(s) to expand the business and leverages existing customer relationships to identify new opportunities.
août 2015
A décembre 2016
à DHS – HQ WASHINGTON
Lieu :
Etats Unis
mai 2010
A novembre 2010
Treasury
à FinCEN
Lieu :
Etats Unis
décembre 2009
A mai 2010
Senior Technology Consultant
à U.S Navy
Lieu :
Etats Unis
octobre 2008
A décembre 2009
Senior Technology Consultant
à U.S Navy
Lieu :
Etats Unis
février 2008
A juillet 2008
Technology Consultant
à Transportation Administration
Lieu :
Etats Unis
septembre 2007
A février 2008
Lead Senior Network Engineer
à Verizon Internet Services
Lieu :
Etats Unis
mars 2000
A février 2008
Partager sur Facebook
Partager sur Twitter
Partager via Email