Zaid Khattab

 Provided Pre-Sales IT Product support to Executives and Customers.  Managing and supporting the Channel sales structure in the Middle East and Africa Region.  Participated and lead technical activities in the delivery of PoCs.  Performed presales RFPs for account managers.  Performing as a Speaker in several worldwide events.  Participated in End User and partner Events as well as performing presentations during these events.  Handling the product lines of Double-Take for Windows, Linux and AIX.  Excellent presentation skills.  Demonstrate Product values and specification through presenting, white board and Demos.  Experience with multiple vendor’s databases.  Great troubleshooting skills with hands-on experience.  Good knowledge in Microsoft OS (including Microsoft Windows Server, Microsoft Exchange Server and Microsoft SQL Server).  Good knowledge in Linux OS (including RHEL, SUSE, Ubuntu).  Good knowledge in IBM AIX OS.  Good knowledge in Cloud Platforms (including Microsoft Azure and Amazon AWS).

 Provided Pre-Sales IT Product support to Executives and Customers.  Performed several setups of Security and network appliances (Including Fortigate UTMs, Fortimail and Websense Email Security, FortiWeb Web Application Firewalls and Brocade Core and Edge Switches).  Participated and lead technical activities in the delivery of PoCs.
 Performed presales RFPs on Fortinet UTMs and Brocade Switches for account managers.  Designed and implemented network configurations and architectures.  Excellent presentation skills.  Experience with multiple vendor’s routers, switches and security appliances.  Great troubleshooting skills with hands-on experience.  Good knowledge in Microsoft OS (including Microsoft Windows Server, Microsoft Exchange Server).  Attended company seminars and technology summits to cope with latest technology and become familiar with new products.

 Provided technical support on GPS tracking devices during and after installation.  Instrumental in troubleshooting issues regarding software and hardware.  Instrumental in installing Firewalls and data center components within the Company’s infrastructure.  Conducted Presales support to Executive and Customers.  Prepared and delivered technical presentations that explains service to customers.  Optimizing overall performance of system managing GPS tracking devices.  Provide network assessments to IT director to ensure optimal service provided.  Managed and configured IBM System X Servers running VMware with several platfoms.  Managing Database Servers such as Microsoft SQL Server 2008.