Sales Supervisor
Shaban Group
Total years of experience :16 years, 5 Months
Understand customer needs and offer solutions and support
Organize and coordinate sales representatives schedules
Research potential leads
Recruit, hire, and train new sales representatives
Receive and report on all sales leads
Supervise sales representatives and assistants
Answer potential customer questions and follow-up call questions
Work with sales team when closing sales
Track weekly, monthly, and quarterly performance and sales metrics
Meet all sales quotas and goals
Assist sales representatives and team to meet and exceed goals
Ensure sales reps follow route plan to maximize sales & productivity.
Motivate & lead sales representatives in order to achieve monthly, quarterly and yearly targets.
- Maintain continuous business relationships with clients/
Vendors
- Provide excellent service and support in order to build a
strong relationship and resolve operational issues between
clients/Vendors and the company
- Ensure that the menus of the clients are up to date at all
times
- Liaising with designers, developers, and other third
parties to ensure the development of e-commerce sites
meets the company's standards
- Analyzing data to identify trends and opportunities for
improvement in areas such as customer satisfaction,
revenue generation potential, and conversion rates
- Assisting with product development and pricing strategy
for new products or services
- Evaluating website performance to determine which
elements are performing well and which need improvement
- Managing inventory levels by placing orders with suppliers
or manufacturers based on projected sales volume
- Working with customers to resolve issues or concerns
related to orders that have already been placed
- Managing the day-to-day operations of an e-commerce
business, including customer service, inventory
management, marketing efforts, and financial planning
- Developing strategic plans for improving the company's
• Prepares and monitors sales and achieve targets,
• Develop and strengthen customer relationships
• Meet major customers get overall business feedback covering sales efforts, inventory, marketing efforts, and any other feedback.
• Assists Sales Manager in the development and implementation of Sales and marketing plans as needed.
• Develops a business plan and sales strategy for the market.
• Provide timely alerts to the sales team on market trends, product cycle, supply and demand, an monitor competitors Activates, .. etc.
• Prepare and finalize customer’s agreements.
• Evaluate sales staff performance.
• Setting sales targets for individual Sales reps.
• Setting a Credit Limit for customers.
• Prepare Route Plan for individual Sales reps by Geographic area
• Reports results to management for action.
•team building
•monitor &follow up stock to ensure that no out of stock in our target market
Met with existing customers and prospects to discuss
business needs and recommend optimal solutions.
•
Developed and delivered engaging sales presentations to
convey product benefits.
•
Expanded customer base and boosted profit within
product line.
• Exceeded goals for new accounts in single sales cycle.
Served as liaison for company, clients and referred
prospects regarding inquiries, issues, order management,
post-sales follow-up and customer relations.
•
Reached out to customers after completed sales to
evaluate satisfaction and determine immediate service
requirements.
•
Achieved monthly sales goals by promoting product
benefits and enrolling new clients.
• Greet and direct customers
Provide accurate information (e.g. product features,
pricing and after-sales services)
•
Answer customers' questions about specific
products/services
•
Conduct price and feature comparisons to facilitate
purchasing
•
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
Coordinate with the Retail Sales team to provide
excellent customer service (especially during peak times)
•
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
إدارة الأعمال والتسويق
