Administration / Recruitment Manager
London Luton Airport
مجموع سنوات الخبرة :21 years, 8 أشهر
LONDON LUTON AIRPORT OPERATIONS LTD
Senior Administration Manager Jan 2006 - Present
I currently work in in the Security division of LLAO Ltd, specifically as Senior Admin Manager responsible for all rostering, recruitment, HR management, budgetary control tasks for Security department of 330 personnel.
Key Responsibilities:
Direct and execute recruitment campaigns for Security personnel; involves undertaking extensive search and selection processes, telephone interviewing, assessment centres, competency based testing and face to face interviewing.
Provide guidance and support for 330 airport security staff relating to all employment issues, ensuring the implementation of company policies and directives including performance management and disciplinary proceedings.
Part of the senior management team constituted to re-evaluate and deliver significant change to operational roster/scheduling imparting considerable manpower savings.
Afford strategic and analytical support to the security General Manager as well as Senior Terminal Operations Managers.
Maintained control for the purchasing (SAP) functions for the department with expenditure exceeding £3m pa.
Key Achievements:
Initiated and executed a resource scheduling project improving operational efficiency of security personnel by 14%.
Managed and maintained attendance control procedures reducing staff long-term sickness by 40% and casual sickness by 25%.
Implemented a new recruitment policy was which is audited and regularly monitored by Government regulators to ensure strict adherence to UK & EC legislation.
Successfully recruited 56 Full Time / Part Time staff within 3 months (lead time including full criminal records bureau checks, in depth reference checks and 2 week training course).
Headhunted into a temporary role recruiting a high volume of Retail staff for the UK’s 2nd largest mobile communications provider, with responsibility for 50 stores nationwide:
Key Responsibilities:
Undertaking the recruitment for new and existing stores including the: internal / external search & selection, telephone & face to face interviewing, assessment centres, referencing and contract negotiation.
Managed five junior recruiters with responsibility for the opening of 35 new stores nationwide, prior to the Christmas period.
Successfully lead, at short notice, an executive requirement to facilitate high volume recruitment activity hiring 30 new starters per month for six months.
Key Achievements:
Lead recruiter 5 out of 6 months consistently exceeding targets and KPI’s.
Successfully supported the opening of 10 new stores achieving full headcount in place prior to store opening.
Played influential role in co-recruiters achieving targets and team targets.
Commended by Store/Area management nationwide on efficient and professional work practices and efforts in providing required headcount under very tight deadlines
Led recruitment functions for a new start-up consultancy providing new business development and account management of clients at senior management and board Level. Full recruitment functions including advertising, search & selection, interviewing and negotiating company fees. Made Redundant due to company closure.
Key Achievements:
Consistently invoiced clients to the sum of £30, 000 per month in fees.
Recruited 30 specialist engineers within a two month deadline for a major telecommunications company
Realized 5 contacts with major multi-national companies at director and board level
Joined the third largest mobile network provider as part of a new team in the collections department. The purpose of this team was to look after the collections issues for T-Mobile’s ‘High Value’ customers. My role here quickly developed into coaching and mentoring new and existing call centre advisors to enable advisors to hit targets through collecting outstanding debt and arranging payment terms for customers struggling to repay outstanding bills.
Key Achievements:
Within six months assumed role as Team Leader covering absence and leave.
Temporarily managed a team of 11 advisors who achieved and surpassed all targets set for two consecutive months. Commended by Operations Manager on my people management skills and ‘getting the most out of my team’.
BA Honours in Business Administration consisting of mainly Human Resources related pathway.