Zein Ahmed, Senior Officer Collection Support & Legal

Zein Ahmed

Senior Officer Collection Support & Legal

Amlak Finance PJSC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Foreign Trade
Expérience
19 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 10 Mois

Senior Officer Collection Support & Legal à Amlak Finance PJSC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2006

Job responsibilities include:

• Handling legal portfolio, review cases before filling the legal case, assign cases to
my team member and External Agencies.
• Following and negotiation with legal cases for out of court settlement.
• Work hard to reduce Delinquency Rate for legal portfolio.
• Work closely with legal department and review the application, documents and
statements before filling the case.
• Handling the expert cases and attends the meeting to explain the calculations,
respond to expert inquiry and review the expert reports and submits the
commentary for our lawyers.
• Maintaining management reports and MIS pertaining to legal portfolio.
• Mange the external agencies and allocating the cases to agency, follow up with the
agency on all cases assign to external agencies and manage the settlement and
collection.
• Daily review the accounts handled by the team in the system and give proper instruction on the basis of their feedback.
• Perform other duties and responsibilities as assigned such as preparation of special reports and/or other managerial information as required for management for accurate decision support.
• Review reschedules applications, Coordinate with credit and operations about reschedule process.
• Handling cash collection receipts book and criminal cases release book.
• Involved in the process for presenting cheques of delinquent customers, File and Release police cases after obtain necessary approval.
• Handling high O/S accounts and developers finance accounts.
• Handling foreclosure accounts, Recommended, Hold and Cancellation of Foreclosure action.
• • Handling Execution cases and collecting the money awarded by the court and Re-acquisition of the assets.

Senior Collector à Hadaf Alkhaleej Debt Collection
  • Émirats Arabes Unis
  • juillet 2004 à juillet 2006

Job responsibilities include:

• Handling all Kinds of accounts for Many Banks (HSBC - ST.CH - RAK - EMB - ABN AMRO - ARAB - AMEX - CITI - NBD - DUBAI) Bucket- Written off accounts .
• Handling Credit Card accounts from bucket 1 and above.
• Handling skip, written off .
• Calling delinquent customers in side the country and out side, for overdue payments .
• Involved in the process for presenting cheques of delinquent customers.
• Request to file repossession cases against difficult, skip and un-contacted customers.
• Prepare new settlement for customers doing reschedule or takeover, checking all documents as the bank’s policy.
• Prepares Daily / Weekly / Monthly Target plan for the team and daily monitors the recovery.
• Follow up with credit department to check the reschedule deals approvals then follow up with credit operations for disbursal.
• Prepares the Field visit target for External Collectors and daily take Feedback for the same.

Éducation

Baccalauréat, Foreign Trade
  • à May 1997 Helwan University, Cairo, Egypt
  • mai 1997

Specialties & Skills

Planning
In-house Training in Credit Risk Management
Training from PC Soloition Acadmy in collection & phone skills
Islamic Finance knowledge
• Computer courses and internet

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

• World Class Customer Service (Certificat)
Date de la formation:
May 2009
Valide jusqu'à:
May 2009
• Training for collection & phone skills (Certificat)
Date de la formation:
May 2005
Valide jusqu'à:
May 2005
• Islamic Finance knowledge about all Islamic product (Ijara-Istisnah-Murabha) (Certificat)
Date de la formation:
July 2006
Valide jusqu'à:
August 2006
• EM Credit Training (Cheque Bounce) (Certificat)
Date de la formation:
September 2008
Valide jusqu'à:
September 2008