Application Support
Bakhsh Hospital Group
مجموع سنوات الخبرة :2 years, 8 أشهر
Possessing specialist knowledge of operating systems, devices, applications and software.
Providing technical support to teams within the organization, and to external clients when required.
Assisting with systems integrations.
Maintaining and updating technical documents and procedures.
Identifying and resolving technical issues.
Managing coordination at a local level where required.
Delivering regular and customized training to teams within the business.
Developing reports for teams across the
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Managing multiple cases at one time.
Testing and evaluating new tech