Senior Operations Officer
Al-Tawfiq Freight Services (Kawar Group)
Total years of experience :2 years, 7 Months
Identify cost savings opportunities.
Liaise with clients, suppliers, and transport companies.
Negotiate rates and services with carriers.
Ensure compliance with customs regulations.
Handling door-to-door shipments.
Prepare reports on shipment activities.
Monitor shipments to ensure on-time delivery.
Resolve any issues related to shipments.
Analyze and optimize supply chain processes.
Track and trace shipments.
Examined contents and compared them with records, such as manifests, invoices, or orders, to verify the accuracy of the incoming or outgoing shipment.
Prepared documents, such as work orders, bills of lading, or shipping orders.
Performed some financial calculations and generated reports.
Responsible for managing the efficiency and effectiveness of the delivery service that is provided to our business customers.
Identified and targeted sales lead.
Identified opportunities and acted to build relationships between individuals, teams, department units, and organizations to help achieve the business goals.
Prioritized clients and their needs - developed and sustained a positive and productive client relationship and ensured their satisfaction and loyalty.
Scheduled and confirmed consultation appointments.
