Reda Ballan , Sales Assistant

Reda Ballan

Sales Assistant

Alyasra Fashion

Location
Kuwait - Hawali
Education
Bachelor's degree, Business administration
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

Sales Assistant at Alyasra Fashion
  • Kuwait - Al Kuwait
  • My current job since January 2021

• Dealing with store customers and provide a high level of customer service and ensuring high levels of customer satisfaction.
▪ Staying up-to-date with product features and maintaining the store's visual appearance in high standards.
▪ Engaged with the clients & developed long term relationships.
▪ Product presentation and product knowledge.
▪ Bulding customer loyalty.
▪ Provide training and share information with employees.
▪ Accounting and payment process.
▪ Product presentation and product knowledge.
▪ Active listening and solving problem for customer.
▪ Working closely with customers to determine their needs, answer
their questions about products, and recommend the right
solutions.
▪ Preparing reports and analysis sales.
▪ Enhance sales using effective selling skills
▪ Using up selling and Cross selling with customer.

operation at sekraby application
  • Kuwait - Al Kuwait
  • August 2020 to December 2021

Preparing weekly reports to check the performance.
Verifying orders and availability.
Check and review client constitutive documents to ensure
compliance with the specified terms.
Coordinating between client and our representatives in the scrap
car.
Checking orders and communicate with clients
Holding Social media: (Instagram and WhatsApp).
Follow up all pending requests and escalate priority issues.

Sales Associate at زارا - مجموعة أزاديا
  • Kuwait - As Salimiyah
  • December 2017 to December 2019

Maintaining excellent relationships with clients through superior. customer service & Inform customers of the latest offers and discounts.
Provide accurate information such as product features.
Restocking and organizing merchandise on the sales floor.
Greeting customers correctly.
Showing and explaining the new collection for customers.

Education

Bachelor's degree, Business administration
  • at Arab Open University - Kuwait
  • February 2021

Business Marketing, General.. Studied Subjects: Marketing, Management, Human Resource Management, Planning, and Retail Management

Specialties & Skills

Branding
Business Management
Customer Service
Marketing
مساعدة العملاء
تنظيم الوقت
مهارات التواصل
office work
Operation
Office Administration
Marketing

Languages

Arabic
Native Speaker
English
Expert
Turkish
Intermediate

Training and Certifications

English Communication Skills Cambridge Academy (Certificate)
Date Attended:
January 2021
Digital Marketing Udemy (Certificate)
Date Attended:
March 2023
Brand and brand management (Certificate)
Date Attended:
April 2023
SEO Optimization (Certificate)
Date Attended:
August 2023
Digital Marketing from Google (Certificate)
Date Attended:
January 2023

Hobbies

  • كرة القدم
  • القراءة