Telesales
Itbeep
Total des années d'expérience :4 years, 9 Mois
Contact potential or existing customers to inform them about a product or service using CRM
Understanding customer requirements and needs to close sales
Enter and update customer information in the database
Prepare price quotation and Meeting with clients
Plan and develop the project idea
Monitor project progress and set deadlines
Creat content, including text posts, videos, and images for use on social media
Interacting with customers and dealing with customer's inquiries
Meeting with clients and determining marketing budgets
Communicating with customers through various channels
Managing and resolving customers complaints
Provide product and service information to customers
Document all inbound and outbound communications