Executive Manager
Leaders Group for Training & Consultancy
Total des années d'expérience :25 years, 9 Mois
09/2013 to12/2021
Training & Development Director
• Optimized team training and staff development
• Met schedule using excellent planning and Mgt skills.
• Engaged with customers to better understand needs and deliver excellent service.
• Diffused challenging situations using conflict management techniques.
• Enhanced working relationships by participating in team-building activities.
• Planned and executed new strategies to increase sales.
• Collaborated with team members to achieve target results.
Design the annual Training Plan
• In charge of customer relationship management within KSA.
• Assessment of the effectiveness of training programs and reporting to the Management.
• Supervising and managing the training with government authorities and private companies.
• Developing objectives for the training plans and courses outlines.
• Supervising and managing all departments related with the training.
• Supervising the implementation of the courses within KSA.
• Supervising the processing of training materials.
• Supervising the training proposals.
• Supervising the relations with the training managers for government authorities and private companies.
• Training budget and policy.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
• Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
• Implementing business procedures
• Assisting Training Manager
• Controlling cost or expenditure
• Maintain quality standards
• Advising employees
• Budgeting
• Preparing reports
• Attending meetings
• Doing presentations
• Assessed training needs of individuals and organizations and helped set up programs to meet needs.
• Measured quality and effectiveness of training programs using established methods.
• Completed frequent assessments of training materials, structure and success rates in order to enhance program
• Documented participant attendance, engagement and progress.
• Provided additional materials to enhance training.
Senior Training and Development Specilait
• Evaluate training materials prepared by instructors, such as outlines, text, and handouts.
• Coordinate and schedule business training for customers delegates
• Organize and develop training procedure manuals and guides and course materials such as handouts and visual materials.
• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.
• Select and assign instructors to conduct training.
• Identify and assess training needs of staff by conferring with managers and supervisors or conducting surveys.
• Facilitate the execution of all training plans.
• Frequently, evaluate training effectiveness.
Doing Commercial translation,
Manage deadlines to ensure shipments are filed and processed in a timely manner.
Monitor and manage reports in Microsoft Excel, company intranet and company database
Communicate with vendors, overseas agents, government agencies and other business partner.
Data Entry and Analysis
Filing and other clerical duties.
• Manage and maintain the CEO’s diary and email account.
• Filter emails, highlight urgent correspondence and print attachments.
• Ensure busy diary commitments, papers, and travel arrangements are managed effectively including producing a daily folder with diary, necessary papers, and troubleshooting problems.
• Conduct weekly diary meetings with the CEO to discuss upcoming engagements, invitations and other requests.
• Schedule on behalf of the CEO meetings between him and his direct reports and the committees
• Coordinate travel and accommodation requirements in connection with others and ensure arrangements in place for the CEO match his requirements.
• Filter general information, queries, phone calls and invitations to the CEO by redirecting or taking forward such contact as appropriate.
• Manage the process of calling for briefing on behalf of the CEO from start to finish to ensure that he is fully prepared for all engagements.
• Keep and maintain an accurate record of papers and electronic correspondence on behalf of the CEO.
• Prepare correspondence on behalf of the CEO, including the drafting of general replies.
• Minute general meetings as required and complete research on behalf of the CEO.
• Keep and retrieve files.
• Ensure guests meeting with the CEO are well taken care of.
Secondary School,
Preparatory School,
Experimental Primary School,
English Language Teacher
Grade GOOD
