Sunil Phondake

Head HR Role
Supporting 2500 employees at PAN India level through a team of 4 HR professionals with close to 100 branches for all five businesses (E-Commerce, Health, Warehousing, Courier and Wow Fresh)

Lead HR, Aug-2017 till Dec-2019
Growth path: (Manager to a team of 17 HR professionals)
Lead HR - Express & Digital business and HRBP (West), FC business
Acting Regional Manager HR - West
Dual role of Deputy to RM-HR (West) & Lead - Training & Development - West
Lead - Training & Development - West
GOH HR (Regional Office, Bhiwandi HUB & 43 Offices)
GOH HR (Regional Office, Sakinaka HUB & 10 Offices)

Job responsibilities:
• Supporting 5500 employees of West region (Maharashtra, Goa, Gujarat & Madhya Pradesh) through a strong team of 16 HR professionals with close to 700 branches for all three businesses (Express, Digital and Fulfillment Center)
• Proactive HR consultancy to Business Heads in execution of business strategy, followed by working with businesses in people development, performance management, retention, succession planning and employee satisfaction to ensure success of business initiatives
• Partner with Talent Acquisition Team to ensure right talent acquisition
• Manage employee relations scenarios, embedding of culture in frontline. Partner with employee relations on disciplinary issues and grievance redressal
• Effectively interface with service user area heads to build a strong HR function in region
• Furnish MIS, reports, salary inputs on time and with accuracy
• Employee file management, regular updation of employee personal data, joining-leaving formalities and f & f across the region
• Recruiting and keeping in pipeline optimum number of quality associates & DC manpower in accordance with business requirements considering past trend in perspective
• Assist and guide Regional Heads, State Managers, Cluster Heads, DC Heads & HR team for maintaining harmonious employee relations on continuous basis
• Adhering to all legal, statutory compliances, licenses, abstracts to be displayed in DCs.
• Dealing with inspections conducted by government departments in region
• Issuance of Appointment Letters for Associates and Staff up-to Asst. Manager level position in region
• Conducting open house, capture employee issues and resolve within stipulated time frame and as per schedule

• Honours and Awards:
o iCORP Champion 2018-19: Awarded to an employee who displays positive behaviour, collaborative approach, respect each other, committed & passionate towards work. Displayed all the behaviours which shows Company values. Apr 2019
o Gladiator: Awarded with Gladiator from SVP & CHRO for fantastic work done on manpower optimization. Nov 2018
o Thank You Card: From Head - Learning & Development for driving training initiatives aggressively and passionately. Oct 2018
o Gladiator: Conceptualization and initiating of Lakshya Prapti (Best Office) & Vahak Awards (Biker) for West India. Awarded with Gladiator, received appreciation from SVP & CHRO. Aug 2018
o Thank You Card: From SVP & CHRO for driving Zumba & employee engagement activities across West region. Jul 2018
o Gladiator: Awarded with Gladiator from VP - HR driving employee engagement in Sakinaka HUB, first of its kind. Feb 2018

Deputy Manager - HR (People Support), Gurgaon and Delhi
Deputy Manager - People Support (HR), Mumbai and Dubai
Assistant Manager - People Support (HR), Mumbai

Job responsibilities: (India, Sri Lanka, Bangladesh, Pakistan, UAE, Kuwait, Qatar, KSA, Singapore, UK, France, US & Canada)
Manpower Planning, Sourcing, Professional Recruitment (Campus-Lateral), International Employment, Expatriate Employment, Talent Management, Talent acquisition, On-Boarding, Induction, Leave & Attendance Management, Internal & Group Company Transfers, Employee communication, Organizational design, Probation/Confirmation process, Design SOPs, Human Resources Generalist Affairs, Incentive Planning, Safety Training, Train-the-trainer, Training & Development, IJP, Employee Referral Program, Vendor management, Performance Metric, Employee background check, HRIS & Employee files management, HR Policies & Procedures, Insurance (Medical, Life, Fidelity, Employers Liability), Payroll (except India), Grievance Proceedings, CSR, Employee Engagement, RNR, Exits & Termination.

• SPOC between assigned clients & candidates
• Closures within stipulated hiring timelines without compromising on hiring quality as per agreed SLAs
• End to end recruitment including sourcing, screening, coordinating for interviews, salary negotiations, reference checks and offer letter

Assistant Manager - Human Resources
Sr. Executive - Human Resources

Job Responsibilities:
Leave & attendance management, payroll, PF, Mediclaim, Term Assurance, Company vehicle scheme, Superannuation, Gratuity, IJP, Inter/intra company transfers, probation confirmation, employee file management, employee referral program, Employee background check, HRIS, RNR, Employee engagement, Termination, Exits, Sourcing, recruitment (Lateral/campus) and onboarding.

Officer - HRMG
Consultant - HRMG

Job Responsibilities:
Sourcing, recruitment, offer letter, onboarding, new joinee induction, probation confirmation, employee referral program record & payout, background check, cost MIS, termination, design calendar and schedule trainings.