Project Coordinator
AlAsilaCX
Total years of experience :3 years, 0 Months
Create & Develop an excellent business relationship with the clients and ensure client retention.
Coordinates with the team to develop strategies for improving customer service.
Updates the client with his agent database ( Mastersheet )
Identifies client needs ( Hiring, technical issues / Support )
Drafting and sending communications to clients about new offers.
• Coordinating and following up projects •
• Ensuring projects are running smoothly and on time.
• Submitting reports for projects update weekly
•Following up and communicating with finance dept, procurement dept, production dept, and engineering dept regarding projects
•Scheduling projects kickoff meetings.
•Interviewed and hired staff fitting job and team requirements.
•Coordinate with hiring managers to identify staffing needs.
•Provided high-quality support to General manager of Abdulla Fouad
group, handling administrative matters including screening calls,
managing schedules, AR report and forecast.
•Worked with project teams to define realistic scope, deadlines and
budgets
• Attract customers appointment and confirm it.
• Registering patient data for Sahaty program.
• Submit daily report to ministry of health.
• Solve customer complaints to build strategies for improving the overall customer experience and fostering loyalty.
• Respond to customer inquiries.
• Volunteering in university events and festivals. • Teacher assistance-
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