غلا البطي

Customer في Ccc by stc

• المملكة العربية السعودية
• أشغل هذه الوظيفة منذ يناير 2024

• Motivated and maintained high expectations for team members to provide excellent customer experience.
• Provided customized customer services, tracking customer experience management fulfillment.
• Collaborated with leadership on quality and customer experience metrics and addressed causes of problem areas.
• Developed knowledge of products, processes and call center trends to provide recommendations for improved customer experience.
• Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.