Marketing And Business Development Specialist
Wajeez Knowledge
مجموع سنوات الخبرة :8 years, 3 أشهر
Managed a customer service team, providing training and support to improve service quality and ensure satisfaction.
• Prepared periodic reports analyzing customer complaints and inquiries, proposing solutions to enhance service.
• Developed effective communication strategies with customers through various channels to ensure the satisfaction and loyalty.
Organized and managed events and conferences to enhance the company's public image and build strong relationship.
• Prepared statements to promote company activities, ensuring their publication through appropriate channels.
• Developed and implemented public relations and communication strategies with current and potential partners.
My academic and professional training, including a Bachelor's Degree in English Language Curricula and Teaching Methods and certifications in management and corporate social responsibility, have equipped me with the skills necessary to lead, communicate, and innovate in diverse settings. These experiences have reinforced my ability to manage complex administrative tasks while maintaining a focus on community welfare and stakeholder satisfaction.