محمد  ابو العيد , customer service

محمد ابو العيد

customer service

Masaei Al Khair Foundation

Location
Saudi Arabia - Riyadh - Al Badiah
Education
High school or equivalent, علوم طبيعية
Experience
3 years, 4 Months

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Work Experience

Total years of experience :3 years, 4 Months

customer service at Masaei Al Khair Foundation
  • Saudi Arabia
  • My current job since January 2021

. Effective Communication: Being able to clearly convey information and actively listen to customers' needs. . Empathy: Understanding and showing compassion towards customers' concerns and emotions. . Problem-Solving: Identifying issues and finding practical solutions to meet customer expectations. Patience: Remaining calm and composed, even in challenging situations. . Adaptability: Being flexible and able to adjust to different customer personalities and needs. . Positive Attitude: Maintaining a friendly and helpful demeanor to create a positive customer experience. . Product Knowledge: Having a good understanding of the products or services being offered to assist customers accurately. . Time Management: Efficiently managing tasks and ensuring timely responses to customer inquiries. . Conflict Resolution: Resolving conflicts or disputes with customers in a fair and satisfactory manner. Customer service and data entry. At Masaei Al Khair Foundation

Education

High school or equivalent, علوم طبيعية
  • at High School
  • January 2016

Languages

English
Intermediate

Training and Certifications

خدمة العملاء (Training)
Training Institute:
أكاديمية ساكو
Date Attended:
February 2023
Duration:
4 hours
مهارات البيع (Training)
Training Institute:
اكادمية ساكو
Date Attended:
February 2023
Duration:
3 hours