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Mohamed Adel, IT Help Desk

Mohamed Adel

IT Help Desk

Al jazeera hospital

Location
Egypt - Cairo
Education
Bachelor's degree, هندسة اتصالات و الكترونيات
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

IT Help Desk at Al jazeera hospital
  • Egypt - Cairo
  • My current job since May 2022

• Provides technical support to users by researching and answering questions,
troubleshooting problems, and maintaining workstation and LAN performance
• Diagnosing issues with computer software, peripherals, and hardware.

Education

Bachelor's degree, هندسة اتصالات و الكترونيات
  • at Modern Academy For Engineering And Technology
  • January 2020

I have studied the engineering of communication and electronics with grade (Good). I joined some student projects during college and the most important one was the graduation project which was (Smart Garage). I have joined some courses after college such as CCNA -MCSA -Linux in the national communication institute in addition to Mobile Package Course

Specialties & Skills

AWS
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Windows Server
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Linux
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IT Administration
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DevOps
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AWS
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Docker
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Bash Scripting
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communication skills
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Word and Excell
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Troubleshooting
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English language
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Linux and Windows
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CCNA
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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Advanced AWS Cloud DevOps Nanodegree (Certificate)
Date Attended:
December 2022
CCNA (Training)
Training Institute:
National Telecommunication Institute (NTI)
Date Attended:
September 2021
Duration:
140 hours

Hobbies

  • Reading
    CCNA, MCSA and Linux certificate from the National Telecommunication Institute (NTI). Some trophies and two medals as I love playing football.