Malaak Alhajahjeh, NETWORK OPERATIONS CENTER (NOC) - System Engineer

Malaak Alhajahjeh

NETWORK OPERATIONS CENTER (NOC) - System Engineer

Aspire IT Services

Location
Saudi Arabia
Education
Bachelor's degree, Computer Networks
Experience
2 years, 11 Months

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Work Experience

Total years of experience :2 years, 11 Months

NETWORK OPERATIONS CENTER (NOC) - System Engineer at Aspire IT Services
  • Jordan - Amman
  • My current job since October 2021

AWS cloud-based system administration
Nagios monitoring and configuration
SolarWinds monitoring and configuration
Site24x7 monitoring and configuration
Microsoft Windows server configuration and administration(Active Directory)
Interact and Administration in Linux Systems such as Ubuntu.
Virtual Desktop infrastructure administration
Analyzing Logs through Loggly, Event viewer
Jira Software project management tool
Installing and configuring Monitoring Tools such as Nagios, SolarWinds, New
Relic, and Site 24/7. ·
Experience in system operations / design and deployment of Amazon web
services such as EC2, VPC, S3, etc. ·
Knowledge in some DevOps Tools such as Jenkins. ·
Scripting Skills using Bash and PowerShell and Deploy them using AWS SSM,
Jenkins for Automation job. ·
Configures access permissions for groups and individuals, (VPN, AD, Atlassian
and AWS) and provides technical support (help desk) to users by
troubleshooting problems Microsoft AD processes (Setup users, groups,
policies, Rules) and ticketing systems such as Jira, Kaseya. ·
Troubleshooting problems and researching for drastic solutions. ·
Setup client’s credentials in AWS API gateway using API Keys and Usage
Plans for PROD/UAT/QA and Postman testing. ·
Writing documents clarify the client’s procedure and escalations. ·
Training the new trainees. ·
Participate in technical interviews.

MARKETING SPECIALIST at Al Ahliyya Amman University
  • Jordan
  • May 2020 to August 2020

Guidance and assistance for new students to register and choose a major

Education

Bachelor's degree, Computer Networks
  • at Al-Ahliyya Amman University
  • March 2021

BACHELOR OF NETWORKING AND INFORMATION SECURITY

Specialties & Skills

System Engineering
Cloud Computing
IT Administration
IP Networking
AMAZON S3
APPLICATION PROGRAMMING INTERFACE (API)
AMAZON WEB SERVICES
EVENT VIEWER
MANAGEMENT
MICROSOFT WINDOWS
NEW RELIC (SAAS)

Languages

Arabic
Expert
English
Expert

Training and Certifications

CCNA (Cisco Certified Network Associate) (Training)
Training Institute:
Cisco
Date Attended:
February 2019
Duration:
120 hours
Certified Linux Administrator (LPIC-1) (Certificate)
Date Attended:
July 2022

Hobbies

  • Swimming