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Fatmah Lhateb, secretary board of directors

Fatmah Lhateb

secretary board of directors ·العوادلية

Saudi Arabia

Bachelor's degree, علم اجتماع والخدمة الاجتماعية

Work experience

Total years of experience: 7 years, 5 months

secretary board of directors

June 2024 - Present

العوادلية

Jeddah, Saudi Arabia

June 2024 - Present

Board Secretary
Responsible for preparing board agendas and minutes, maintaining official records, ensuring compliance with governance requirements, and facilitating communication between the board and management.

Company industry:
Marketing
Job role:
Administration

executive assistant

April 2024 - Present

point gulf

Jeddah, Saudi Arabia

April 2024 - Present

Manage executive calendars, appointments, and correspondence.
Coordinate travel, including flights, hotels, and visas.
Plan meetings and events; prepare agendas and minutes.
Draft emails, reports, and presentations; maintain filing systems.
Handle confidential information with professionalism and discretion.
Solve problems proactively and support executive decision-making.
Prioritize tasks effectively; strong attention to detail.
Represent executives with professionalism in client interactions.
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Company industry:
Cyber & Network Security
Job role:
Administration

مدير خدمة عملاء

March 2022 - March 2024

alhuda clinic

Mecca, Saudi Arabia

March 2022 - March 2024

Follow up the monthly and yearly targets.
‏ Designs and implements training programs for the department
Set up Programs and systems to improve the quality of the customer experience, and to maintain
the loyalty and satisfaction of the clients.
‏ Conducts performance reviews of employees and the client satisfaction on their performance
‏ Executes related duties as needed.

Company industry:
Medical Clinic
Job role:
Administration

RESERVATION CLERK

November 2017 - November 2020

مستشفى الاطباء المتحدون

Jeddah, Saudi Arabia

November 2017 - November 2020

Process all reservation requests from customers, answer their reservation inquiry whether to change or cancel
the reservation.
‏ Answer enquiries over the phone.
‏ Check availability using a computer booking system.
‏ Respond to questions about doctors’ availability.
‏ Treat

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Education

جامعة الملك عبدالعزيز

January 2016

January 2016

Bachelor's degree, علم اجتماع والخدمة الاجتماعية

Saudi Arabia

GPA (point): 3.94 out of 5

GPA (point): 3.94 out of 5

I hold a degree in Social Work and Sociology from King Abdulaziz University, where I developed a strong foundation in analyzing social behavior, addressing societal issues, and applying professional intervention strategies. My studies focused on areas such as family dynamics, education, crime, and women’s issues, as well as social research methodologies. Through academic and practical training, I gained skills in case assessment, working with individuals, groups, and communities, and supporting vulnerable populations across healthcare, educational, and community settings.

Skills

Management
Expert
Management
Expert
Marketing
Expert
Marketing
Expert
Freight
Expert
Freight
Expert
Project Work
Expert
Project Work
Expert
Project Support
Expert
Project Support
Expert
teamwork
Expert
teamwork
Expert
work under pressure
Expert
work under pressure
Expert
professional
Expert
professional
Expert
الكتابة
Expert
الكتابة
Expert
لغةٍ انجليزي
Expert
لغةٍ انجليزي
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
PMP
PMI
Oct 2025
Show credentials
project management professional

Hobbies and interests

community service