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Sultan Alsahali, Senior Manager Partnerships & Business Development Portfolio's

Sultan Alsahali

Senior Manager Partnerships & Business Development Portfolio's·Ministry of Justice,

Saudi Arabia

Bachelor's degree, Electrical & Electronics Engineering

Work experience

Total years of experience: 12 years, 5 months

Senior Manager Partnerships & Business Development Portfolio's

November 2023 - Present

Ministry of Justice,

Riyadh, Saudi Arabia

November 2023 - Present

• Develop business goals, strategies, and ensure adequate resources for execution.
• Lead and mentor business development teams, ensuring compliance with policies and
regulations.
Company industry:
Public Administration

Senior Manager – Partnerships & Business Development Portfolio

November 2023 - Present

Ministry ofJustice

Riyadh, Saudi Arabia

November 2023 - Present

Lead strategic partnership development initiatives aligned with organizational growth objectives and
national transformation goals.
Design and implement business development strategies to enhance revenue streams and expand
institutional collaborations.
Manage and mentor business development teams, ensuring compliance, performance excellence, and
achievement of KPIs.
Company industry:
Public Administration

Senior Manager – Device Protection (DPP - ACS)

October 2022 - October 2023

Channels bySTC

Riyadh, Saudi Arabia

October 2022 - October 2023

Managed device protection portfolio ensuring customer satisfaction and product profitability across
prepaid and postpaid segments.
Coordinated with cross-functional teams to enhance service offerings and optimize customer
experience.
Analyzed market feedback and implemented improvements to increase product adoption and retention.
Company industry:
Telecommunications

Senior Manager Device Protection DPP

January 2022 - October 2023

channels by stc,

Riyadh, Saudi Arabia

January 2022 - October 2023

• Understand coverage, follow guidelines, and report incidents promptly for smooth claim
processing.
• Maintain documentation and stay informed on plan updates to ensure continuous protection.
Company industry:
Telecommunications

Senior Manager – Shabab Segment Marketing

February 2021 - September 2021

Zain Telecom

Riyadh, Saudi Arabia

February 2021 - September 2021

Led youth segment strategy, developing targeted marketing campaigns and product offerings.
Collaborated with technology, sales, and marketing teams to launch new services and promotions.
Analyzed segment performance and customer insights to optimize revenue and engagement strategies.
Company industry:
Telecommunications

Senior Manager

January 2021 - January 2021

Zain,

Riyadh, Saudi Arabia

January 2021 - January 2021

• Develop and manage marketing plans, segment roadmaps, and promotional campaigns for
targeted products and services.
• Collaborate with stakeholders for new service launches, segment management, and continuous
improvement of marketing strategies.
Company industry:
Telecommunications

Senior Product Manager

January 2020 - January 2021

Tamkeen,

Riyadh, Saudi Arabia

January 2020 - January 2021

• Implement and manage ERP solutions to centralize HR, finance, inventory, and procurement
functions for streamlined operations.
• Automate workflows, track requests, and reduce time and costs with an integrated, bilingual
(English/Arabic) ERP platform.
Company industry:
IT Services

Senior Product Manager – ERP Solutions

January 2020 - January 2021

Tamkeen Technologies

Riyadh, Saudi Arabia

January 2020 - January 2021

Managed ERP product development covering HR, finance, procurement, and inventory modules.
Improved operational efficiencythrough automation and digital transformation solutions.
Coordinated product lifecycle from design to deployment ensuring quality and scalability.
Company industry:
IT Services

Marketing Specialist Prepaid Core Products

January 2019 - January 2020

Mobily,

Riyadh, Saudi Arabia

January 2019 - January 2020

• Develop and implement strategies to grow and maintain the Expat and Visitors segment by
analyzing trends and proposing actions for segment profitability.
• Manage customer lifecycle and segment opportunities through segmented lifecycle
management, ensuring targeted propositions for Pre-Paid and Post-Paid customers.
Company industry:
Telecommunications

International Prepaid Segment Manager

January 2019 - January 2020

MobilyTelecom

Riyadh, Saudi Arabia

January 2019 - January 2020

Managed prepaid expat and visitor segment growth strategies across Saudi telecom market.
Designed customer lifecycle management models to improve retention and acquisition.
Developed pricing strategies and promotional offers to increase market share and profitability.
Company industry:
Telecommunications

Marketing Specialist Planning & Insights

January 2016 - January 2017

STC,

Riyadh, Saudi Arabia

January 2016 - January 2017

• Act as the Consumer Marketing liaison for the youth segment by analyzing behavior, identifying
needs, and recommending targeted value propositions based on market research.
Company industry:
Telecommunications

Product Manager / Marketing Specialist – IPTV, OTT & Youth Segment

August 2013 - April 2016

STC (Saudi Telecom Company)

Riyadh, Saudi Arabia

August 2013 - April 2016

Developed IPTV and OTT products, managing end-to-end product lifecycle and marketing strategy.
Conducted market research and designed youth segment value propositions and campaigns.
Led cross-functional coordination for product launches, content strategy, and service performance
monitoring.
Company industry:
Telecommunications

Product Manager

January 2013 - January 2016

STC,

Riyadh, Saudi Arabia

January 2013 - January 2016

• Identify potential products, conduct market research, develop specifications, and manage
marketing strategies.
• Coordinate with Integral for offers, promotions, and content, update marketing calendars, and
follow up on implementation with PDS/CVM.
Company industry:
Telecommunications

Solution Network Engineer

December 2011 - August 2013

STC

Riyadh, Saudi Arabia

December 2011 - August 2013

Configured and maintained enterprise network infrastructure using Cisco and Juniper systems.
Resolved complex network issues and ensured service reliability and performance.
Supported technical documentation and participated in large-scale telecom projects (CEM project).
Company industry:
Telecommunications
Job role:
Engineering

Solution Network Engineer

December 2011 - January 2013

STC Solutions,

Riyadh, Saudi Arabia

December 2011 - January 2013

• Configure, implement, and troubleshoot Cisco/Juniper/HP/Dell/Avaya devices, and design in
Microsoft Visio.
Company industry:
IT Services

Education

De Montfort University

January 2011

January 2011

Bachelor's degree, Electrical & Electronics Engineering

United Kingdom

GPA (point): 3 out of 4

GPA (point): 3 out of 4

De Montfort University

January 2011

January 2011

Bachelor's degree, (BEng)

United Kingdom

Skills

SERVICE MANAGEMENT

Intermediate

PROFESSIONAL NETWORKING

Intermediate

TELECOMMUNICATIONS

Intermediate

BUSINESS DEVELOPMENT

Intermediate

PUBLIC PRIVATE PARTNERSHIPS

Intermediate

BUSINESS TO BUSINESS

Intermediate

MARKET ANALYSIS

Intermediate

PROMOTIONAL CAMPAIGNS

Intermediate

MARKETING STRATEGIES

Intermediate

PRODUCT MANAGEMENT

Intermediate

Customer Service

Expert

Microsoft Office

Expert

Management

Expert

Marketing

Expert

Digital Marketing

Expert

Project Management

Expert

CREDIT PRODUCTS

Intermediate

CUSTOMER LIFECYCLE MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

PRODUCT MARKETING

Intermediate

REVENUE GROWTH

Intermediate

SERVICE DEVELOPMENT

Intermediate

STRATEGIC PARTNERSHIP

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
PAP
PM

Hobbies and interests

Slot Car Racing