اسامة اوكروم

and minimizing discrepancies at the end of shifts.

Answered customers questions, recommended items, and recorded
order information.
Strategically timed check-ins with customers to take orders and
confirm satisfaction with meals after delivery, taking action to
correct any problems.
Checked guests identification before serving alcoholic beverages.
Supervised set up of banquet food stations and coordinated service
to multiple dining areas.

Complied with all company policies regarding uniform standards,
punctuality, and professionalism.
Assisted in training new waitstaff, sharing best practices and
improving overall team performance.
Printed dining checks with total due, collected payment and offered
receipts to complete transactions.
Increased sales significantly by upselling higher-end products to
customers.