Wilson Buco

• Handled customer inquiries and complaints professionally, resolving issues to maintain a positive
dining experience.
• Processed payments and operated POS systems accurately, ensuring proper handling of cash and
credit transactions.
• Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
• Assisted in the planning and execution of special events and private dining experiences.
• Established rapport with regular customers, cultivating loyalty and repeat business.

• Provided exceptional customer service in a high-volume restaurant environment, ensuring a
seamless dining experience for guests.
• Efficiently managed multiple tables and prioritized tasks to maintain service flow during peak hours.
• Developed extensive knowledge of the menu, including ingredients and preparation methods, to
make informed recommendations to guests.
• Collaborated with kitchen staff to ensure timely and accurate food delivery, enhancing overall guest
satisfaction.
• Trained and mentored new staff members on best practices in service and customer engagement.