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Nooh Al Sayegh , Delivery Manager – Platform & Data Services

Nooh Al Sayegh

Delivery Manager – Platform & Data Services·Enterprise Data Analytics Emirates Group

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 22 years, 11 months

Delivery Manager – Platform & Data Services

April 2021 - Present

Enterprise Data Analytics Emirates Group

Dubai, United Arab Emirates

April 2021 - Present

• Ensure that the Enterprise Data Platform satisfies performance, security, scalability, and reliability requirements for all
stakeholders. This includes managing the platform efficiently and promptly addressing any operational issues.
• Responsible for managing the planning, development, and execution of the platforms product lifecycle, including
updates, feature enhancements, and decommissioning of outdated technologies.
• Lead a team of Architects and Senior Engineers to oversee Cloud usage and identify optimization opportunities.
• Develop strategic product roadmaps that align with Enterprise Architecture principles and business goals. Integrate
emerging technologies and evolving customer needs into these plans.
• Driving initiatives for platform modernization, including adopting new technologies, upgrading systems, and
implementing features as part of technical debt remediation.
• Cross-functional Collaboration: Working closely with engineering, architecture, operations, and feature teams to
implement platform improvements and ensure successful feature rollout is required.
• Ensure adherence to regulatory, security, and risk management frameworks. Actively mitigate business risks.
• Oversee and guide a team of delivery leads to ensure all strategic initiatives are completed on time and within budget,
in accordance with set objectives and requirements.
• Ensure platform services are highly available, reliable, and continuously improved. Implement effective service
management and promptly resolve operational issues.

Company industry:
Airlines

AgileDelivery Manager

April 2020 - March 2021

EnterpriseData Analytics Emirates Group

Dubai, United Arab Emirates

April 2020 - March 2021

• Implement agile management ideals by facilitating exercises such as sprint planning and team leading standups.
• Manage project timelines and communicate with management staff and clients to ensure project progress satisfactorily.
• Enact delivery upon completion of projects and ensure that delivery adheres to agile practices maintained
• by the company.
• Oversaw software developers progress on applications and applied principles of agile methodologies to keep project
on track.
• Coached team in optimal time utilization through concepts of scrum and agile management methodologies.
• Led sprint reviews and daily scrum meetings to touch base with whole team and ensure that all members were
performing satisfactorily.
• Trained team members as well as the rest of the company staff in employing agile and scrum practices to improve work
flow.
• Skills: People Management
◦ Infrastructure
◦ Big Data Analytics
◦ Data Warehousing

Company industry:
Airlines

Solution Delivery Manager

September 2011 - April 2020

Emirates Group IT

Dubai, United Arab Emirates

September 2011 - April 2020

• Ensure delivery of the IT work assigned which includes infrastructure, application upgrade and implementing new
solution for Organization
• Provide specialist domain, product, technology, and project management consultancy to Business Customer and Sales
& Market Development as required. Manage delivery and implementation of external projects.
• Implement, maintain & Support business Solutions (Application / Infrastructure) for Emirates ticketing database
• Participate in annual Budgeting and represent IT to work closely with Business Units to ensure environment is up

• and maintain high availability.
• Lines manage 5 project controllers and 15 software engineers from the Project and Software Groups and be
responsible for the delivery performance.
• Mentor and Guide direct report to achieve their individual goal
• Coordination with Partners, vendors, P&L and Legal to ensure agreements meets Emirates Group standers

Company industry:
Airlines
Job role:
Information Technology

TechnicalAccountManager

June 2005 - August 2011

Microsoft Gulf,

Dubai, United Arab Emirates

June 2005 - August 2011

• Single point of accountability for all Microsoft related matters to the assigned Customers. Develop and maintain
effective working relationships with senior IT managers through regular contact. Represent Microsoft in the senior
management team. Influence senior business managers on strategic IT investment decisions to meet their business
needs.
• Collaboration and integration within all other departments within Microsoft. Drive a culture of customer intimacy through
a business orientation framework.
• Support Customer Senior Management ensuring that Microsoft contribute to the development of strategy for the
assigned customers. Establish an appropriate and cost effective IT strategy (over a 3-5 year timeframe to support the
customer strategy.
• Ensure delivery of the Microsoft work Program for customers, ensuring that the projects are initiated as planned and
delivered within agreed cost and timescales, in accordance with Microsoft standards and industry best practice, to meet
and ideally exceed customer satisfaction.
• Determining technical/ business goals in consultation with top management to align with overall business IT strategy,
developing (1, 3, 5) plans for accomplishment of these goals subsequent to understanding of technology and business
practices.
• Proactively and reactively interface on-site with customers in the management of technical issues as well as
• collaborating in planning, implementation, skills and knowledge transfer and day-to-day operation of new/upgraded
Microsoft technologies
• Devising annual sales plans, budgets/forecasts and implementing/monitoring action plans to achieve/surpass
established targets. Maintaining key account of Government & Education Accounts to achieve the highest level of
customer satisfaction.
• Maintain and expand working knowledge of current and pre-released Microsoft systems and products, as well as their
integration and methods of support delivery.
• Managing, escalate and drive satisfactory resolution of customers technical support, service and infrastructure issues
based on Microsoft product and technology.
• Surveying varied market areas and quotes to detect business trends/opportunities for new Microsoft products, or
applications for existing products.
• Liaising with Microsoft EMEA / Local Technology sales team to nascent customer to implement Microsoft Cloud
services such as Live@Edu

Company industry:
IT Services

AssistantConsultant

August 2003 - June 2005

Smart Square,

Dubai, United Arab Emirates

August 2003 - June 2005

• Provided market analysis and business planning input to firms for formulating key business strategies, developed
business with existing/new clients, assisted commercial development of products/technologies.
• Spearheaded a team of Pre-sales to achieve projected business targets in alignment with organizational objectives.
• Actively explored opportunities to promote companys goals/image. Investigated client business requirements,
participated in implementation of selected solutions of various business models.
• Assessed vision, mission, organizational structure, policies, procedures at client end, conducted presentations,
proposed suitable modifications to help drive market share and increase operational efficiency.
• Developed and deployed customized work flow processes between the company and the clients to enable smooth
information flow. Kept the President regularly informed of the progress.
• Conducted/participated in GITEX 2004 and IDEX 2003 management workshops to increase knowledge base and keep
pace with evolving trends.

Company industry:
Business Consultancy Services
Job role:
Information Technology

Education

Higher Colleges of Technology

June 2003

June 2003

Bachelor's degree, Information Technology

United Arab Emirates

Languages

English

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Executive Leadership Development Program