Samia Benramdane

Managed customer reservations and inquiries, providing professional and
prompt service.
Developed customized quotes and offers to meet client needs.
Supervised a sales team, organized training, and set goals to enhance
performance.
Analyzed sales and market trends to adjust business strategies and maximize
revenue.
Resolved customer issues and complaints with a focus on satisfaction.
Achievements

Prepared and reviewed financial statements, balance sheets, and tax reports,
ensuring accuracy and compliance.
Managed accounts payable and receivable, ensuring precise tracking of
payments and collections.
Advised clients on financial and tax matters, offering recommendations to
optimizetheir financial situation.
Ensured compliancewith tax deadlines and accounting regulations.

Packaged and labeled pharmaceutical products in compliance with quality
and safety standards.
Inspected products for defects and ensured they met specifications before
shipping.
Maintained a clean and organized work environment to optimize packaging
efficiency.
Collaborated with the production team to ensure a smooth workflow and
address urgent demands.

Oversaw sales operations, including stock management, product display, and
merchandising.
Analyzed sales trends to adjust merchandising strategies and promote
profitable products.
Provided exceptional customer service by addressing inquiries, resolving
complaints, and ensuring a positiveshopping experience.
Assisted customers with product selection, offering personalized
recommendations to meet their needs.
Handled high-volume customer interactions, serving over 100 customers daily
with efficiency and professionalism.